POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Please help me retain some sanity. I installed a Hive over the weekend. All was great until my Son tried to use his PlayStation. It won't connect to the WiFi. I've used an ethernet cable, which works perfectly. I've tried resetting hub, restoring fac...
Any one else experiencing lots of dropouts today (and other days but not enough to write home about) ?Area 11 , post code EH14 ***I am experiencing multiple dropouts today it's really annoying.. Wouldn't be quite so bad if I could phone-up and compl...
Had poor service last couple of days but all faults listed on VM only mention the email issue. Anyone else having broadband issues in SW London, particularly SM4. I hope they aren’t conflating the two issues and not realising this is separate. Very h...
Making a new post in the hopes of getting someone from VM to contact me. The previous rep did not respond to me and it has been a few months.I am still getting the same constant disconnects every day.Previous post for referenceCable Modem StatusItem ...
HiI'm experiencing a some issues with my upload speeds. Even during quiet hours it can drop under 50mbs.Modem mode, connected to my own router over 2.5gbps. I've noticed my upstream modulation is QAM 32. Could this be an indication of a problem?+3db ...
WiFi down again!!, not good enough Virgin
For the past 2 weeks I have been getting an intermittent connection. Is there a known problem in the SW8 area in London ?
I am having an issue with Twitch chat not connecting, it works occasionally but quite often I just see the 'connecting to chat' message. I have tried using Chrome and Firefox and mobile, same on all. If I disconnect from the Wifi and use 4G/5G on m...
HelloWhenever I am trying to change my wifi name it says the wrong password is there any special pin to assess the hub? RegardsHassan
Our hub has a constant red light but everything seems to be working. It feels a little hot at the top. We’ve done a pinhole reset and switched power off and on again but it’s still red. Do we need a new hub?
