Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Intermittent Loss of Internet

 Hello there, I wonder if someone can help me please.I have been having an intermittent problem with my internet cutting out for a very, very long time. (Years!  Yes, seriously!)I’d say that the problem really began when I got the Hub 3, (I think thi...

NEOSPOOK by Joining in
  • 12 replies
  • 0 kudos

Wifi Blackspot - I need a booster

I have followed all the instructions in placing my hub but I still have a blackspot in one of my bedrooms. Could a booster or pod be sent to me? It is driving me nuts as it is my home office ‍

Lynny11 by Joining in
  • 3 replies
  • 0 kudos

Unstable broadband

Hi I had wifi installed a couple of weeks ago which was recommended by your staff to be able to stream up to 6 devices and good for students. We live in a three bedroom flat - with the wifi installed in the 3rd bedroom - the wifi works everywhere wel...

lozellax by Joining in
  • 13 replies
  • 0 kudos

How to order a WiFi pod?

I’ve run speed tests and it confirms that we have a WiFi problem in our office. We’ve had this problem for far too long and it’s now unsustainable. We can’t currently join any online meeting (eg zoom), and maintain any kind of connection. How can I o...

Resolved! Still no dongle

I've now been awaiting the installation of virgin media broadband since the 6th of july its been delayed twice the first time was delayed until the 19th of july and now delayed until the 29th. I have been promised next day delivery on a dongle twice ...

Nwood96 by Joining in
  • 5 replies
  • 0 kudos

Struggling to order my first Wifi Pod - please help

Hi. I’m trying to order my first wifi pod through the VM Connect app with no luck. The app has measured <10Mbps in one of our bedrooms but I then get sent in a loop where I try but can’t register for Wifi Max! I am on Gig1 tariff so should be getting...

Eddie98 by Up to speed
  • 14 replies
  • 0 kudos

Frequent disconnections

Hi,I am hoping someone can help me. The last few weeks we've been experiencing repeated disconnections. We have two separate PC's in the house one using WI-FI and the other one uses cable. It happens on both. The disconnections mainly happen in the a...

Tonies box

Hello,My child's Tonies box won't connect to the wifi. I am assuming that this is as it will only connect to 2.4hz wifi (and mine is presumably set to 5) I saw on another thread - which i couldn't reply to - that there's a way to split the signal. Ca...