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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
Hello Been trying to log in to my virgin media account but the site is telling me I don't exist on their files. I'm a new customer who has set up broadband that is operating fine, however, I want to be able to manage my profile. I've already given th...
Moved house yesterday with new installation set for today. Last service was disconnected yesterday. I was given a new account number for the new address, but I can't register this morning for my new account on the app using my new number to track in...
Hi just got virgin and says I need an area code to log in.never got one,looked online and says area code I need is 19 but when I go on the app 19 isn't there.My postcode is m34 3hh Thanks Matt
Help me please set my direct debit backup for virgin it was deleted on my bank.
I've moved house and been provided with a new virgin media account number. I want to register the new account with my existing email address. Is this possible?
HelloI have recently purchased Virgin Media Broadband but attempts to log in to my account give me my fathers account and account number without any way to access my account or plan.
As the title. I moved a month ago, got told it would be updated and moved over but it hasn't, I need them merged. Seen staff on other threads pop over a PM to get it sorted, could you do the same for me please? Thank you
So the App is on my phone and I sign in and there appears an error message telling me to make sure I am connected to the internet and try again.The phone is connected to the internet through wifi... Virginmedia wifi - but the hub is only in 'modem' m...
I can't set up a My Virgin Media account as I was never given an account number. I have never received a welcome email (or any other kind of email) from Virgin, and I've never had a paper bill in the post.
I have booked a house move and been provided with a new account number. I want to track that order to make sure everything is on track for installation etc but I'm unable to register my new account number as my details are linked to my current existi...
