My Virgin Media App
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My virgin media

Someone we dont know has access to our VM account through My virgin media. i tried registering our account with my email and it says thats the wrong email, i went through the process off finding the correct email and it came back it a blueyonder emai...

odeejay by Tuning in
  • 267 Views
  • 1 replies
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Broadband bill help taking payment

Hello so I had to make a payment on the 2nd but couldn't and there was a option to pay directly on my app and today I tried to do that and now it's not there anymore also its 2 bills in 1 so I need to pay today also i changed my bank card details on ...

Nathan21 by Joining in
  • 260 Views
  • 1 replies
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Paused Device

I need help because the VM Connect app is an absolute disgrace. I've paused a device through the app (an amazon echo) it let me pause it so it's disconnected from the Internet. Now I click "resume connection" or the play icon and it just says "oops s...

Confirmation email

Hi there, I recently signed up and gave the wrong email address. I have spoken to customer services and have changed it now but I do not have access to the confirmation email. How do I get it resent now that I have updated the email address? many tha...

Online billing problem

The billing and payment website at my virginmedia is not showing the latest bills.Background:I make monthly payment by checking the webiste and view the latest bills, then click the make a payment button. As I do not want to setup a direct debit.Curr...

JordonK1 by Joining in
  • 565 Views
  • 3 replies
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