From January, you'll need to call us from a phone that shows your number so we can get you to the right place.
If you have a security setting on your phone that automatically withholds or makes your number private, you'll need to make sure that you ...
Don’t let your Christmas tree get in the way of your Christmas shopping!
How your Christmas tree can affect your Virgin Media Hub performance
During the festive season, many of us gear ourselves up to put up our Christmas trees as soon as December...
<Update: this trial is unlikely to start until the start of next year but you can still sign up if you wish>
Hi all,
We're looking for 30 participants to trial a new firmware for our Hub 3. The participants will receive a £30 Amazon voucher on co...
This document outlines the terms and conditions which apply if you participate in Virgin Media Hub 3 trial. In consideration of the mutual promises set out in the terms and conditions, Virgin Media and the Participant agree to the following terms.
Th...
Virgin Media O2 is partnering with A+E Networks EMEA, All3Media International, Banijay Rights, Blue Ant Media, Extreme International, Fremantle, Little Dot Studios and Tastemade to launch a selection of new Free Ad-Supported Streaming Television (FAS...
Thanks folks
We're just sorting out a few things and then we'll provide an update on dates but we might be looking at the start of next year. We were trying to squeeze it in before xmas but we have some issues with the build that we want to sort fi...
Hi folks,
Yes, we had a mass clear out a few months ago and archived a lot of the older content. Sadly when you have a decade of posts it starts to have a negative impact on performance particularly when it comes to searches both on the community and...
If you've run through the steps on the app, then the next step would be to contact one of our agents if you're still experiencing issues. Also, the app will recommend and offer additional pods (up to 3) where it detects an issue.
