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Virgin online still showing old address after moving

DanRhode
Joining in

As the title. I moved a month ago, got told it would be updated and moved over but it hasn't, I need them merged. Seen staff on other threads pop over a PM to get it sorted, could you do the same for me please? Thank you 

2 REPLIES 2

Chris_W1
Forum Team
Forum Team

Hi DanRhode, thanks for the message. It looks like you need to migrate the email. 

I will send you a PM so that this can be looked into. 

Chris. 

Chris_W1
Forum Team
Forum Team

Hi DanRhode, thanks for the PM.

I am glad to see that this is on the way to becoming resolved. 

Please let me know if you have any further issues, 

Kind regards, Chris.