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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Sub folders

I have suddenly lost all my email sub folders from my phoneI know they are there somewhere because I can still move emails to them And they are on my ipad !!!I have deleted and reinstalled the blueyonder accountCan anyone help me Virging can''t !

Email - cannot access ntlworld address

Hi  Virgin media  I have a old email address with ntlworld. com and can't access it as it only reconise is my new email address virgin media.com address so can't log in to access old email and want to either access or try to delete it as keep getting...

How do I contact a 'Virgin' person to help with my Email issue?

I'm going around in circles.I have the 403 Forbidden issue on my Google Chrome server (Chromebook - never again!).It was fine only yesterday morning.None of the suggestions on the Forum have worked for me.The Virgin online Help system appears to only...

Doiane by Tuning in
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Email not working

Hi my email stopped working after I was told I had been hacked, I have tried the forgot password section to do new password but keeps on saying can not use that password, I have followed exactly what it tells me to do, now I do not know who has acces...

Stu40 by On our wavelength
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Email hacked

Like many others I’ve had my ntlworld .com email hacked can someone please delete it. 

MrsLN1 by Joining in
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Password retreival for secondary emails

Hi I have just changed computer and two of my secondary emails I have I cannot remember the passwords for.I've been through the forgot passwords route but it's not working .....any ideas anyone?

Email hacked

my old NTLWORLD email has been hacked and accessed my social media and other accounts. I cannot find a way to delete the account permanently. Can anyone help? 

EmmaC1 by Joining in
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Missing emails...

For around 3 hours today I wasn't receiving any emails on my NTLWorld.com account. I first suspected this as I was expecting a number of emails from various 3rd parties. I tested and proved the assumption by sending emails to the account from other k...

Mykol by Up to speed
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resetting a secondary email password

Hi allI hope someone can help me as i have been going around in circles on the My VirginMedia website trying to find out how i can reset a password for a secondary email account.When I have tried to enter the email account and entered "forgot passwor...

phdwsm by Joining in
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  • 3 replies
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Email locked

I have a secondary email address - ntlworld - which suddenly stopped working on Friday night. Spent 4 hours on the phone with call centre changing the password repeatedly but that did nothing. They now say I have to wait 5 days !?!!! But I’m not sure...

SH6 by Joining in
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