Hi EmmaC1 👋
Thanks for posting, and a warm welcome to our Community Forums.
I'm sorry to hear your NTLWorld email has been compromised, which has caused issues for your other accounts. I'm going to send you a private message so I can assist with this.
Please look out for my message in the top-right, white envelope. If you can't see the envelope, just tap your Profile Picture and then the "Messages" tab.
Reece - Forum Team
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Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email account right now.
I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.