Email - cannot access ntlworld address

[Kvskyblue73]

Hi 

Virgin media 

I have a old email address with ntlworld. com and can't access it as it only reconise is my new email address virgin media.com address so can't log in to access old email and want to either access or try to delete it as keep getting hacked on old email 

[MOD EDIT: Subject title changed for clarity]

[Travis_M]

Hi @Kvskyblue73 

Thanks for posting on our community forum and so sorry to hear about the issue with your email address.

I am going to drop you a private message now to collect some more information and investigate further, keep an eye on your inbox for a message from myself.