Mykol
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Re: Mail not Sending in Outlook or Thunderbird Apps...
Thanks for your response. Authentication was successful and when I tried Outlook again, it successfully sent some emails. I have no idea whether that was because of using that command or just a coincidence: sending emails through Outlook/Thunderbird has been quite flaky recently...586Views0likes0CommentsMail not Sending in Outlook or Thunderbird Apps...
The Microsoft Outlook & Thunderbird Web Apps have, without warning, begun failing to send emails; keep requesting authentication credentials. The credentials are clearly correct as I am able to receive emails. And before you ask, I have gone through the Renew App Password process in order to eliminate that possibility. Likewise, the server settings (name; ports; encryption method) as these have not been changed and worked up to a few days ago… My Android App works without issue; likewise VM Webmail. Very odd; very frustrating as Outlook is my main Mail App…694Views0likes3CommentsRe: Sporadic delivery of emails...
" it's great to have you here. " What?!? ...I am here because your systems have caused me a major problem! There is nothing "great" about me being "here" for either you or me!!! Regardless. What is the "wider issue effecting email" and what is the timescale for a resolution?!? As a reminder of the importance and urgency: Virgin Media are currently preventing me from accessing my Bank Account and my Credit Card accounts!!!935Views0likes0CommentsRe: Emails missing since Monday
Likewise! Over the last few days I have noticed that emails are not arriving in a timely fashion; if at all - I have little confidence that all emails sent to me are actually reaching me, delayed or otherwise! This is particularly frustrating when trying to access accounts that use 2FA with codes with expiry timescales as the email with the code does not arrive in time. As such, Virginmedia's email system is actually preventing me (and no doubt many others) accessing important accounts, including my Bank and Credit Card providers!!! @Robert_P You say: "We aren't currently aware of any known email issues"... Well, perhaps you should read your Forums then as there are plenty of reports!1.4KViews2likes0CommentsSporadic delivery of emails...
@ModTeam Over the last few days I have noticed that emails are not arriving in a timely fashion. This is particularly frustrating when trying to access accounts that use 2FA with codes with expiry timescales as the email with the code does not arrive in time. As such, Virginmedia's email system is preventing me (and no doubt many others) accessing important accounts! Please assure me that this is a known issue, is being dealt with, and a timescale for resolution1.1KViews2likes4CommentsRe: Loss of Email - F010762348
Hi @firegirl, @LJ99, and others looking to migrate to Gmail… Once I have migrated all my accounts across to Gmail I will use this ‘opportunity’ to tidy up, consolidate and generally carry out some long-overdue Housekeeping on my emails. Initial experiments show this is quite a simple task using a combination of Outlook (my preferred email client) and the Gmail web front end. Firstly, I created various ‘Labels’ in the Gmail web front end to match my required and desired hierarchical ‘Folder’ structure. Secondly, I added my Gmail account to Outlook, which displayed the newly created ‘Label’s as ‘Folders’. Lastly, I bulk copied emails from the respective ntl:world email folders to their Gmail equivalents previously set up. Other email clients should behave similarly to Outlook in this respect; Thunderbird did for example. I will maintain both accounts in Outlook; my ntl:world email account picking up emails from organisations I have forgotten to migrate a across, my Gmail account being my Primary account.1.3KViews3likes1CommentRe: Loss of Email - F010762348
Indeed @VMCopperUser... And very short-sighted... An unfortunate (for VM) unintended consequence of downgrading their long-term support for email (managed decline/entropy?) is that a significant number of customers who once felt anchored to Virgin Media in order to maintain their email accounts – essential for logins to the numerous online accounts built up over the decades/years - now feel they can no longer rely on it, and so are actively migrating those accounts across to other more professionally run and stable platforms, such as Gmail etc. Crucially, once liberated from that yoke they will be able to better assess the offerings of other Broadband & TV vendors... VM are about to lose a lot of high-value, revenue-generating customers simply because they let them down sufficiently with their devalued email service… This is such a strategically serious error of judgement that one can only wonder about the competence of those who ultimately sanctioned this approach and, thus, the longer-term governance and commercial viability of VM…1.3KViews3likes0Comments