POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Hub 3 has solid red light. Support keeps saying its a connectivity issue and they will monitor it. Other posts say its overheating and could be a risk. It's not hot.
Currently now onto day 4 of no Internet at all. I've phoned up and they said somehow my device has been kicked off the network and it would take a minimum of 24 hours to reconnect. I've not heard anything back since and still without internet. Pretty...
Hi all,I saw a few other people also have report T3 timeout issues, but here's my thread as I have a different setup. I had a similar issue earlier in the year when VM moved to 100+mbps upload (raised here ).I've been having issues recently with my i...
I have scanned the basement which is now a study, using the virgin connect app, and it states poor but it won’t let me order a 3rd booster.
WiFi pod (White) was working for a year but suddenly gone offline did try restart hub switching off pod for some time. All troubleshooting steps didn’t help to resolve the problem.still WiFi pod is offline.need support to resolve the issue.
Hi all,Our internet stopped working, so I reset the hub 3... but then it refused to connect again. With green arrows flashing. So I factory reset the hub 3, and now get green power light full on, wifi green full on, and green arrows still flashing, o...
Hi, We will be moving house next week and we have let Virgin Media know well in advance about the move, problem is that the new postcode isn't showing up we've got virgin installed internally but not externally, also the advisor has sent off the ...
Hi I have same issue have 3 WiFi pods can you help resolve? Thanks. [MOD EDIT: Post split to create own thread]
I will preface with the acknowlegement that our works VPN is not supported by Virgin Media but we are desperate for some guidance as this could mean she can no longer work from home.2 weeks ago my wife's work laptop stopped connecting to her work's V...
When I realised there was suddenly no WiFi in our back bedroom, I ran a quick check and the WiFi pod was not connected to the network. No matter what I have tried over the last three days, I cannot get any further than a screen telling me ‘We can’t d...
