Hum 3 has continuous solid red like but help desk just keeps telling me its a connectivity issue

[Chrismch]

Hub 3 has solid red light. Support keeps saying its a connectivity issue and they will monitor it. Other posts say its overheating and could be a risk. It's not hot.

[Sabrina_B]

Hi @Chrismch 👋.

thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with the red light on your Hub. We can certainly assist you, we would need to bring you in for a private message to discuss this and resolve. 

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina