Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

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Sephiroth by Alessandro Volta
  • 0 replies
  • 52 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Frequent disconnections - High POST RS Errors

Hi, Just recently received the new HUB 5 and upgraded from the HUB 4. I'm seeing frequent drop outs and disconnects.Upon looking at the network status tab on the HUB5, I see what my pre and post RS is through the roof on the majority of the channels....

monks600 by Tuning in
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Hi All,As you all know by now there is a mass outage at Virgin Media,.My Team and I have found the issue to be with Virgin Media's DNS servers, if you manually configure your devices's DNS settings to and you will use an alternative D...

Connecting Sonos to Virgin broadband

Hi there. Am really hoping someone can help me!!!We have recently moved home and had Virgin Media broadband installed with the “Hub 3”.However my Sonos is not connecting to it.The Sonos app is saying that if a router supports both 2.5Ghz and 5Ghz the...

Hub 5 not found

Had my hub 3 swapped for a hub 5 four days ago. Since swapping the wifi pod doesn’t work (constantly flashing white light) and the Virgin Connect app can’t find the hub. So now in a house with nine rooms I have wifi in one room. I have deleted the Ap...


Evening,please can you show me how to disable websafe, unable to do it inside the router. can’t find on the app and just loops round. please advise 


With the regular loss of wifi and Weak Security it suggest to use WPA 3, but when I go into the Hub 3 it doesn’t give me the option to change to WPA 3.  The Hardversion is: 10 and the Software Version is: 9.1.2109.200.   Also says IPv4 Lease expires ...

Dinger by On our wavelength
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Absolute rubbish customer service

I've been trying to find a way of requesting a Wifi pod to boost upstairs, less than 18M downloads. I cant as I am not on a gigabit contract. On my contract upgrade page, 1 gig gigabit contract doesn’t exist (volt). yet if you look at new offers, an ...

Speed issue - getting 10.5Mbps on 1 Gb package

Got the upload boost to 104Mbps, shame my Download speed is only 10.5Mbps on my 1Gb package. Is it sad that I, after 18 months was over the moon to be getting 250-300 Mbps for the couple of weeks leading upto this recent upgrade, now it's tanked agai...

Packet loss and low upload

Hello. I have had problems with intermittently terrible upload speeds for a little over 12 months now with multiple engineers visiting with no resolution.The issue is present over wired or wirelessthe issue is present in modem or router modeI have pe...

Pitlanes by Joining in
  • 15 replies
  • 0 kudos