Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 41 kudos

Should I replace my Hub 1 even though it still works?

VM have offered to send me a Hub 4 to replace my Hub 1. I'm unsure whether to accept this as my Hub 1 still works, and I don't know if a Hub 4 will be easy to install and reliable. I'm not very confident about my ability to install a new Hub and I ca...

Anna8 by On our wavelength
  • 4 replies
  • 0 kudos

Faulty Hub 4 and 5 not delivered

I have a hub 4 which keeps dropping internet every minute. I can’t access the router settings via 168 etc as shows white screen. This is a common fault and I’ve done resets. I’ve been promised a new hub 5 via the Virgin whats app chat twice now and i...

Consistent high ping and packet loss.

For the last couple of months I have been having high ping and high packet loss AGAIN on ethernet connection. I use the internet for gaming, streamer and for work (which is a problem right now). I pay for 250 download and im not even sure about uploa...

qual by On our wavelength
  • 41 replies
  • 0 kudos

Issues with GlobalProtect VPN Connection

My work has recently switched IT Providers and they are now using GlobalProtect VPN. I now have connection issues when I’m working from home, the connection drops every 10 mins or so and I lose connection to not only GlobalProtect, but internet, Outl...

WiFi not connecting.

For the last two days my Hub 5 has been flashing with a blue light no matter how many times I reboot or reset it. Went through all of the troubleshooting steps with no luck.I checked online to see if there were issues in my area and sometimes it said...

On-going Complaint - IP different location

Early February, I noticed after trying to log into a few online accounts and TV services was showing an incorrect location.  After wasting my time, spending all day, speaking to Virgin Media customer services & technical support I was unable to get t...

Lette by Tuning in
  • 52 replies
  • 3 kudos

Re: On-going Complaint - IP different location

I am having the same issue. I discovered last night that my assigned IP address had changed, and indicates that this IP address is associated with Liverpool.When I run Speedtests, it chooses servers around Liverpool, ra...