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gingamonkey
On our wavelength
since ‎03-05-2020
‎08-07-2023

User Statistics

  • 28 Posts
  • 0 Answers
  • 10 Kudos Given
  • 2 Kudos Received

User Activity

Upgraded broadband online - Not activated yet...

06-07-2023
Hi,I put an upgrade request for my broadband through my online accout on Tue 4 July from M350 to M500. I've received the Contract Summary Sheet outlining price and target speeds, etc, but it's not been done and I've not heard anything from Virgin Med...

Intermittent Internet connection and TV image corruption.... AGAIN!

27-02-2023
Hi,Could one of the excellent mods on here help out again please, due to the ineptitude of the phone line support?We potentially need our FOURTH call out since December, after both our internet and tv are suffering from the same intermittent faults A...

Image corruption on certain channels - V6 box...

03-01-2023
Hi,Over the Christmas break, a problem has developed with my V6 box, whereby the image is corrupt and pixelates heavily, making some channels (but not all!?) unwatchable. Audio is fine, but the image is mashed entirely. Of the channels I watch, the f...

Internet drop out - SYNC Timing Synchronization failure - Loss of Sync errors..

02-12-2022
My Virgin broadband has generally been pretty rock solid over the years, but the past few weeks it has got progressively worse - Losing internet intermittently (wired AND wireless devices).I've tested that all the connections are nicely tightened, an...
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