gingamonkey
On our wavelength
since ‎03-05-2020
‎08-07-2023

User Statistics

  • 28 Posts
  • 0 Answers
  • 10 Kudos Given
  • 2 Kudos Received

User Activity

Hi,I put an upgrade request for my broadband through my online accout on Tue 4 July from M350 to M500. I've received the Contract Summary Sheet outlining price and target speeds, etc, but it's not been done and I've not heard anything from Virgin Med...
Hi,Could one of the excellent mods on here help out again please, due to the ineptitude of the phone line support?We potentially need our FOURTH call out since December, after both our internet and tv are suffering from the same intermittent faults A...
Hi,Over the Christmas break, a problem has developed with my V6 box, whereby the image is corrupt and pixelates heavily, making some channels (but not all!?) unwatchable. Audio is fine, but the image is mashed entirely. Of the channels I watch, the f...
My Virgin broadband has generally been pretty rock solid over the years, but the past few weeks it has got progressively worse - Losing internet intermittently (wired AND wireless devices).I've tested that all the connections are nicely tightened, an...
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