Hub 5x Modem Mode

[bolto90]

Now users are reporting modem mode is available on the hub 5x with a firmware update how do we get this if its not yet been updated

[bolto90]

[carl_pearce]

You have to wait for VM to roll out the new firmware.

It takes time as they do it in stages (Probably not a good idea to update 100,000+ HUBs at the same time!).

[legacy1]

Yes the wait I remember when I had to buy the super hub 1 that had no modem mode option at the time because VM would likely only of given me a  VMDG280 to replace a cisco modem...and now we are right back at square one...I throw money at VM for modem mode then and I do it again!   

[Carley_S]

Hi @bolto90 

Welcome back to the community forums 

As the community have advised, we would roll these updates out in stages to ensure that all is working as should. Hopefully, it's not too much longer for you to wait. 

Please do let us know if you have any issues or concerns after your hub has updated and we'll support further here if needed 

[bolto90]

it's been 3 weeks since the last update is there any news one this yet?

[jbrennand]

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@bolto90 wrote:

Now users are reporting modem mode is available on the hub 5x with a firmware update how do we get this if its not yet been updated

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Where are the posts on here showing this?

I am aware there was some excitement on Reddit a few weeks ago when one person claimed to have it (in Ireland?) but it wasn't confirmed by anyone else or the OP - as I recall.

[Akua_A]

@bolto90 As of yet we do not have any updates on this. Please bear with us in the meantime while we roll out these updates across our network. 

Thanks,

[Cleverleyson]

I hope this is the case. Would be massive win win!

[legacy1]

Yes VM lets not do this again for your next hub please 😇