Recent DiscussionsHUB 5 Losing Connection daily for hours I have 1gig broadband. I recently had a hub 5 installed due to the hub 4 losing speed (sometimes down to just 10%) and since the install have had the connection to the internet drop every day. This h...Hub 5 dropping signal Hi, Had the 1gig service for a couple of months now and it was okay for a few weeks in the beginning, but since then it will drop several times a day. We had an engineer out last Monday and he fixe...Poor signal Hub3 Firstly I am not the best with technology and understand jargon and to be honest have little patience so jargon for dummies please. We have HUB 3, modern way of living everything is done via apps ...SolvedHub 5 Firmware Update on 17/10/2025 The firmware was updated on my Hub 5 LG-RDK_11.6.2-2410.1 Rolled out on 17/10/2025 02:27 Has anyone noticed if this has fixed the EEE error on the 2.5 GIG port? Because I switched to using a Manag...Dns Is anyone else having issues with virgin dns? Try getting on sites like toolstation and it comes up bad gateway. I turn off wifi use phone connection and works first time. Use a vpn it works but ju...Connection Issues I've had the same issues - everything dropping so no access to laptop, tv, phone etc. for over a week. I booked an engineer they checked it all. I was given a new hub, another booking, the engineer w...Wifi pod rapid flashing red Hi, I have a white wifi pod, working fine for a bit now no longer works at all. Turns on then flashes red rapidly. Have factory reset the hub 5, restarted the pod and nothing. Done the one thing ...Hub 5 connection issues Anyone have problems with hub 5 losing the plot? Happened a couple of months ago where during the night everything lost connection, security cameras, streaming boxes, Ethernet devices and ended up wi...Black WiFi pod high pitched noise good morning everyone I’ve recently just renewed my contract and in the last few days I’ve noticed the pod I have upstairs is making a horrid high pitched noise.. kinda sounds power related. Having...Broadband outage going on for days There has been a complete lack of service with my virgin broadband for over a week now. When I first reported the matter through the service status it said it was a issue on my end and virgin booked ...
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