Networking and WiFi
For queries with home networking and all things WiFi
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 56 kudos

Resolved! Missing external cable cover

I have recently moved into a new home and have already got Virgin Media set up and working well. However I’ve realised that the external cable cover is missing so the wires at the front of the property are exposed. Is there any way that I can get thi...

nancy197 by Joining in
  • 7 replies
  • 0 kudos

Total outage for 3weeks

Total outage for 3 weeks due to damaged cable outside my property from gas works . Totally unacceptable customer services . Tried to terminate my contract to be told I owe £275 because they have a policy that they have 30 days to fix the line .  In c...

Ethernet not working; WiFi OK

I was upgraded to hub 4 last week and constant issues and now I have WiFi and all my ethernet connections on the hub don't work, Box has been reset, Factory reset done still the same Now it randomly does this, white light gets brighter then goes off ...

2nd Pod Order

Hello, I’ve been trying to order 2nd pod from customer service [signal won’t reach living room], over a month since I had my first pod. Have tried 3 times now via customer service but the order is never fulfilled, can u help me please!  Thanks for yo...

TurnerJu by Joining in
  • 2 replies
  • 0 kudos

Timed access on Hub4

I would like to put a timer on certain devices on my WiFi network, I can find the "how to" for Hub3's, but I can't find it for hub4's or the VM Connect app. I've had a look myself but only seem to be able to pause connections manually.Can anyone assi...