Networking and WiFi
For queries with home networking and all things WiFi
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UNDERSTANDING KEY ASPECTS OF WiFi

UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 36613 Views
  • 0 replies
  • 59 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 32579 Views
  • 17 replies
  • 42 kudos

Resolved! Hub 3.0 rebooting (almost) every day

Several months ago my Hub 3.0 started rebooting almost every day (I can confirm reboot is happening and not just intermittent reconnect by uptime in UI).Today it happened twice.Nothing telling in the logs :(( Signal levels are OK. My single, eh, cust...

ttl256 by Just browsing
  • 212 Views
  • 3 replies
  • 0 kudos

Unable to scan connect pod?

My wifi signal (downstairs) has been glitchy for a few weeks and now has given up the ghost. The hub is upstairs (2nd floor) in an old house (~130yrs) that seems to absorb wifi signals, even with a pod coverage was always poor, (four smart bulbs on f...

Resolved! Internet Connection Drops

Internet connection dropping several times a day.Only resolution is to Power off Router leave for a rond a Minute & then power back on.This has been happening intermittently for around 3 weeks but over last couple of days have had to restart router 3...

DenJim67 by Joining in
  • 453 Views
  • 4 replies
  • 0 kudos

Re: Netflix says i'm using a Vpn...

Can you help me please? I am having this exact issue. Been using netflix on my TV with no issues. Then one day it says I'm using a VPN and won't allow me to watch anything. I am not personally using a VPN and never have. Netflix has advised me to con...

WiFi keeps dropping out, T2/3/4 dropouts

WiFi keeps dropping out very frequently and for quite a while. Happens maybe every 10 minutes, 3 different engineers have come round to attempt to fix the problem and to no avail.Ive seen quite a few people have success posting their network log here...

Resolved! Broadband 5G not compatible with wifi door camera?

I have a smartlife wifi camera and set it up fine some months ago with my V hub 3.0    About 3 weeks ago the picture ceased while I was away. Trying to reset it now its saying I have 5G wifi which is incompatible.  I seem to recall my wifi was 2.4 G ...

JohnHemel by On our wavelength
  • 407 Views
  • 5 replies
  • 0 kudos

Black pod reducing speed

Hello I have gig1 and trying to achieve higher speeds on my console and phone upstairs in my room our hub 5 is in the living room, today our first black wifi pod arrived and I’ve installed it on my bedside table and it’s not seeming to bring the spee...

Tyler2k1 by Tuning in
  • 1987 Views
  • 22 replies
  • 0 kudos

Disgusting customer service

What a terrible disgusting company. Nothing ever resolved, Cowards managers hiding behind the poor telephone agents. Been promised numerous calls . Never received any . Continueous  intermittent broadband and WiFi issues, up to 200 disconnects aday. ...