Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Resolved! Hub 3.0 rebooting (almost) every day
Several months ago my Hub 3.0 started rebooting almost every day (I can confirm reboot is happening and not just intermittent reconnect by uptime in UI).Today it happened twice.Nothing telling in the logs :(( Signal levels are OK. My single, eh, cust...
Unable to scan connect pod?
My wifi signal (downstairs) has been glitchy for a few weeks and now has given up the ghost. The hub is upstairs (2nd floor) in an old house (~130yrs) that seems to absorb wifi signals, even with a pod coverage was always poor, (four smart bulbs on f...
Resolved! Internet Connection Drops
Internet connection dropping several times a day.Only resolution is to Power off Router leave for a rond a Minute & then power back on.This has been happening intermittently for around 3 weeks but over last couple of days have had to restart router 3...
1Gig ordered, Being asked to pay £40 for a Hub 5?? About to cancel!
So in blakc friday sale i thought id go ahead and upgrade from 125mb to 1GBIve come online and asked to make sure it includes a hub 5 and the guy on chat said "if theres nothign wrong with your old hub you can have one for £40"Why does my blood have ...
Broadband down but VM says it isn't
According to 192.168.01
Re: Netflix says i'm using a Vpn...
Can you help me please? I am having this exact issue. Been using netflix on my TV with no issues. Then one day it says I'm using a VPN and won't allow me to watch anything. I am not personally using a VPN and never have. Netflix has advised me to con...
WiFi keeps dropping out, T2/3/4 dropouts
WiFi keeps dropping out very frequently and for quite a while. Happens maybe every 10 minutes, 3 different engineers have come round to attempt to fix the problem and to no avail.Ive seen quite a few people have success posting their network log here...
Resolved! Broadband 5G not compatible with wifi door camera?
I have a smartlife wifi camera and set it up fine some months ago with my V hub 3.0 About 3 weeks ago the picture ceased while I was away. Trying to reset it now its saying I have 5G wifi which is incompatible. I seem to recall my wifi was 2.4 G ...
Black pod reducing speed
Hello I have gig1 and trying to achieve higher speeds on my console and phone upstairs in my room our hub 5 is in the living room, today our first black wifi pod arrived and I’ve installed it on my bedside table and it’s not seeming to bring the spee...
Disgusting customer service
What a terrible disgusting company. Nothing ever resolved, Cowards managers hiding behind the poor telephone agents. Been promised numerous calls . Never received any . Continueous intermittent broadband and WiFi issues, up to 200 disconnects aday. ...
