UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
I'm just wondering if anyone with xgspon service has the upgraded upload speed yet? seems slightly annoying with this possible 1:1 service with just 50 mb upload -.- regardsMartyn
We have switched to virgin m125 on a hub 3 after having sky. We seem to have 2 issues, these being weak / no signal upstairs and possibly interference from pretty much every device in the house- no signal in the kitchen if oven or hob are on, no sig...
Hello!I got Virgin Media this month. I was given I believe a Hub 3 device. Everything was perfectly up until about 4 or so days ago when the connection startes dropping out constantly, almost every hour.It’s not just the actual internet connection - ...
Recieved my Hub 3 this afternoon and have a solid green WiFi light and a flashing green light at the base, is there anything I can do apart from what is usually suggested or will I have to contact support?Thanks for any help.
Hey there,My superhub has stopped powering on. Any chance of a replacement?Thanks
Hi there,We had our fibre installed at our business last week (after 6-month wait).The incoming connection is good and devices are connected to it - however they don't seem to be able to see each other or communicate with each otherFor example, lapto...
How do you talk to a human at Virgin Media?
HiI'm trying to find a way to order a wifi pod without sucess. I've tried on the connect app and also on the website and it just keeps taking me round in circles. From what I've read I can have a free pod as I'm on a Volt package.I'm having coverag...
Since getting a Virgin Media Hub 3.0 I have been unable to access the internet on my work-based laptop using fortisnet VPN. I always get 'No internet,secured' although I have no problem connecting with other computers. It has been suggested to me the...
I have conducted a speed check around my house as per the directions in the connect app however with repeated speeds less than 20Mbps in a number of rooms but green "great" results I have not been offered the opportunity to order a POD. Can someone p...
