Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Since the Virgin Media email problems about a year ago, I have been unable to move or rename any of my email sub folders. I have tried contacting support - they say they’ll ring me back but rarely do, they say they’ve raised a ticket but nothing happ...
Hello, I have had a secondary mailbox for a number of years and use it as my primary email account for business emails, jobs etc. I currently have it connected to my Outlook application, and have been using it primarily like this for a number of year...
Can someone advise a solution to emails not sending from my iphone or imac - been like that for over 4 weeks or so (they get stuck in the outbox). Like other posts, i can receive emails. When I log into VM online then sending emails work ok. On my ph...
Hi Martin, Would you be able to help me with this issue please? Exactly the same issue with a virgin.net email that we stopped receiving emails to on Sunday, and the default mail app on my phone says there is no password associated with the account. ...
Hi,I have suddenly had my NTLWORLD email saying that my password needs resetting. I have tried following the instructions online but due to the account being old I don't have a security question to answer and therefore it just shows as blank. I am ...
Yet again my emails are unaccessible I was using emails yesterday up until the afternoon when I suddenly had a pop up saying I needed to add my password to my email account. Im using the correct password and it just keeps coming up with an error mess...
As I used to be a virgin media customer I have an old ntlworld email address which appears to have been hacked. I keep receiving emails from virgin media telling me that 1000's of spam emails have been sent from my account and that I should install a...
Can anyone explain what is happening to ntlworld.com emails. I have to phone up every other week now and complain. They are really slow, unresponsive and eventually just fall over and die. Is it a recurring server problem or is virgin just trying to ...
Yes, we've been having the same issue since last Tuesday. My husband and I have had this email address for at least 20 years. It's our main one and we use the MS Outlook app. My husband had talked to them twice this last week to try and get it resolv...
Hello,I’m having continued issues with our virgin media WiFi IP and being able to send emails from my iPhone (3rd party app). Get the error of an issue with the SMTP server - there isn’t one, as it works on 4g and webmail. key facts and testing: The ...
