Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
My Instagram is linked to my ntlworld / Virgin email.I have not been able to get emails for verification codes for a week.Other users have had this issue, why is this not being resolved?Thanks.Before you say check spam - I have no emails in the spam ...
I have a similar issue. I have been unable to access my email via webmail but that didn't bother me as it always worked on apple mail. Now, suddenly I cant get in on apple mail either. Spent ages on the the chatline to be told they don't do email and...
I am not sure I will be able to explain my problem being 84 years old . On looking at my emails when after looking at one email when I go on to the next email the one I looked stays red I then go onto the next one that goes red with a statement sayin...
I have an old ntlworld email address I've been using for a looonnng time. Recently I had a cyber attack on lots of my accounts (passwords changed email addresses changed that sort of thing). Well my ntlworld email password stopped working and I am un...
Hi,I have received that email about Virgin cancelling my virgin.net email as I no longer use their products, but I've still got Virgin broadband?I've had broadband with Virgin media for years so I don't really understand why they should cancel my ema...
Just had a discussion with the communication ombudsman they state that virgin media have said talk talk have control over the legacy emails? Is this a fact? If so may open up another avenue to explore? Just to clarify this is an official response fro...
My Virgin email has been hacked - I now cannot access it or change the password - a phishing message has beensent to everyone in my address book
I use a Blueyonder email and today I’ve had my Netflix and Vinted accounts’ passwords changed. Looks like this email address has been hacked. In my virgin media this email no longer shows and it’s only a gmail that is there which I also use occasiona...
I don't regularly monitor my Blueyonder account as it is no longer used but kept for historical emails.On Wednesday 10th April I received a threatening email saying my email/password has been compromised and stating my password and asking for money. ...
On July 8th one of our email accounts stopped working on the smartphone and iPads. The message read that there was a problem signing into the account and we needed to enter the password again. Trouble is, this is the 4th time it has happened since th...
