Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have two email accounts one in my name (primary) and the other my partners which has now been locked. I have followed the instructions to try and resolve this which have not worked and spoken to 3 Virgin media members each telling me different opti...
Hello, Can my old ntlworld email addresses be linked or added to my current Virginmedia account please. I can receive emails to them but would like to be able to update the passwords on them.
I'm getting Error code FSB50 when logging in to VM on my Windows 10 laptop. Have looked at previous messages and turned off VPN, emptied history and cache but no luck. Can anyone help further? Thank you!
I have the same issue trying to change my password. I think it’s a Virgin problem as everything else runs perfectly on my machine. It’s so hard to contact anyone at Virgin for help! Hopefully someone at Virgin will contact me via email or phone. ...
when trying to access my virgin media email through my virgin media app I getting error code DEF01 how can this be resolved Thanks
We can’t access our main email account. The system won’t let us change password and says main email not recognised. I’ve tried entering account details and area code and that just says unavailable come back later!
Over 2 weeks ago,my wifes email box stopped working she can not sign in to it either through Windows live mail or through web mail. I went to my account (I am the account holder and my wife's email box is one 1 of 5 extra boxes I created to use for d...
On my laptop I have just noticed that none of my recent sent emails are showing up in the sent folder and many have just disappeared from that folder's history. But I can access them on my phone.Where have they gone? I have not changed any settings...
I have a secondary @ntlworld.com account which I use every day. My primary account email is rarely used.I recently set up third party email addresses for both primary and secondary accounts as advised on a call to VM. As part of this call VM gave me ...
PLEASE PLEASE HELP ME. I've just wasted another hour of my life and am in tears after trying to get sense from Virgin advisors who are unable to answer a simple question.I have a Blueyonder account and usually access it via the Virgin website (webmai...
