For all Virgin Media Mail questions.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 15 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 80 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

outopt.JPG tbirdsave.JPG
ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Help with my old email

Hi,I am no longer a virgin customer but I have been using my as my main email address for years. Recently I received an email from a hacker saying they had my details and asking me for money etc. I also have been receiving a few emai...

SachinKP by Joining in
  • 3 replies
  • 0 kudos

Resolved! forward as attachment

My account with VM is an account. How can I forward emails as an attachment.

BEF by Up to speed
  • 2 replies
  • 0 kudos

My old ntlworld email address is being used to send spam

I’m no longer a Virgin Media customer and I can no longer use my old ntlworld address. I have been advised, however, by some of my contacts that spam emails are being sent from my old address. Is there a way that the address being used with my name c...

Rob34 by Tuning in
  • 11 replies
  • 0 kudos

How do I delete old blueyonder email accounts?

Hi, one of my old Blueyonder accounts has been hacked and I am being sent password change requests for services I have never sighed up for. I can't delete the accounts as my old Virgin Media passwords no longer work as I am no longer a customer. Plea...

Resolved! Delete an old ntlworld email

I have an old .ntlworld email address that has been hacked and locked.  How can I delete this account?

Resolved! Print Emails

I use Google Chrome browser.  When printing Virgin Media email only the sender address is printer top of the first page and the remaining body of the email is printed on the second and following pages.  This is a nuisance and very inconvenient.  This...

Bejay2 by Tuning in
  • 6 replies
  • 0 kudos

Re: Setting up new email address

The Virgin email service is not a free service, it is paid for out of the subscription we pay each month.  It was part of the package I signed up for when I started using Virgin.  You may have changed the conditions of service, so it no longer offers...

NTL World email issue - can receive, but not able to send

I had an issue that was resolved whereby I could not get any emails at all.  This was resolved, however, not I cannot send any emails on my accounts.  All other accounts are OK. Any ideas please? Gordon

AcatGBR4 by Joining in
  • 22 replies
  • 0 kudos

Blueyonder email hacked

My Facebook was accessed and photos of Islamic state were uploaded. I was reported to Facebook for user abuse, which was distressing and the fact someone had been in my account was horrific. I later realised they had accessed my Facebook through my o...

Kris6 by Joining in
  • 6 replies
  • 0 kudos