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Forum Posts

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Desktop emails

Blueyonder.co.uk account not syncing on desktop Windows10. Working fine on iPhone. Error code 0x8007274d. Cannot see any problem with firewall and Windows 10 is up to date.

Chipman2 by Joining in
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Password invalid - ntlworld.com on imap.virginmedia.com

I have been a virgin customer over 20 years and since yesterday I am unable to login to an old but active and frequently used ntlworld email accountFirst message I get is enter your password for ********@ntlworld.com on imap.virginmedia.comI enter my...

jackydog by On our wavelength
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  • 6 replies
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Disappearing Emails

Several occasions in the past few days I have had emails appear in my Inbox and then disappear after a few seconds.For example, I was on the phone and noticed 5 emails appear from Netflix that my Password had changed, my username had change and my em...

itwhiz by On our wavelength
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  • 8 replies
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Resolved! E-mailnot working

Good morning,Since yesterday morning I have been unable to access my ntlworld e-mail. I am also unable to access the change password option.I was able to access my virgin media account but now can't and my husband's ntl e-mail on the same account is ...

Jhayward by Tuning in
  • 626 Views
  • 11 replies
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Email’s

Just be aware to take screenshots of all email before phoning to talk about said email because THEY CAN CHANGE WHAT SAID!!!!!!!

lizrich by Joining in
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Error 403 Forbidden

I had my Amazon account hacked at the end of January. The persons concerned managed to change the email address associated with the Amazon account.I have been getting the above error 403 forbidden a few times over the last 3 weeks.I have deleted the ...

Unable to send email on new laptop

I have an ntlword email address.I recently got a new laptop and I get the following message on the email app"We couldn't access this account: Ntlworld. You might need to update your password or give the account permission to sync to this device"Chang...

Vrouse1 by Tuning in
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Forgotten NTL World email password

HiI have forgotten my password for NTL World email account.  The email address has been linked to a long-standing and active Virgin account so should not have been orphaned.  We have tried changing our password in My Virgin Media but this has not res...

PKR by Joining in
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  • 1 replies
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Ntl email down

Our email has not been working for over 5 days now.  we have called Virgin who were meant to have fixed it within 5 days, but nothing has happened.  I have run the antivirus and tried re-setting our password but that just then takes me to a page aski...

SheP2805 by Joining in
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Ntl email down

I also have a similar problem and cannot send emails from my PC or mobile as this has been blocked as "too many bad emails".  I was advised this may be due to someone hacking my email account and sending emails.  If I log onto my email account with V...

KeithB66 by Joining in
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