Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
Blueyonder.co.uk account not syncing on desktop Windows10. Working fine on iPhone. Error code 0x8007274d. Cannot see any problem with firewall and Windows 10 is up to date.
I have been a virgin customer over 20 years and since yesterday I am unable to login to an old but active and frequently used ntlworld email accountFirst message I get is enter your password for ********@ntlworld.com on imap.virginmedia.comI enter my...
Several occasions in the past few days I have had emails appear in my Inbox and then disappear after a few seconds.For example, I was on the phone and noticed 5 emails appear from Netflix that my Password had changed, my username had change and my em...
Good morning,Since yesterday morning I have been unable to access my ntlworld e-mail. I am also unable to access the change password option.I was able to access my virgin media account but now can't and my husband's ntl e-mail on the same account is ...
Just be aware to take screenshots of all email before phoning to talk about said email because THEY CAN CHANGE WHAT SAID!!!!!!!
I had my Amazon account hacked at the end of January. The persons concerned managed to change the email address associated with the Amazon account.I have been getting the above error 403 forbidden a few times over the last 3 weeks.I have deleted the ...
I have an ntlword email address.I recently got a new laptop and I get the following message on the email app"We couldn't access this account: Ntlworld. You might need to update your password or give the account permission to sync to this device"Chang...
HiI have forgotten my password for NTL World email account. The email address has been linked to a long-standing and active Virgin account so should not have been orphaned. We have tried changing our password in My Virgin Media but this has not res...
Our email has not been working for over 5 days now. we have called Virgin who were meant to have fixed it within 5 days, but nothing has happened. I have run the antivirus and tried re-setting our password but that just then takes me to a page aski...
I also have a similar problem and cannot send emails from my PC or mobile as this has been blocked as "too many bad emails". I was advised this may be due to someone hacking my email account and sending emails. If I log onto my email account with V...
