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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Email account rename?

I know it's not possible to create a new email account any more but is it possible to have my 1 existing account renamed so it has a different email address?Thanks.

GLCS by Joining in
  • 2 replies
  • 0 kudos

Contact for Liberty Global SSC

Hello, I’m trying to contact someone at Liberty Global SSC. They made contact with me but haven’t since responded to my emails and it’s an urgent matter. Can you please provide a telephone number as I know they are linked with Virgin Media O2. Thanks...

Resolved! Current VM customer, email access stopped last night

I'm a long term Virgin Cable customer and access my emails via IMAP on a couple of devices.Sometime between 10pm Saturday 16th and 2am Sunday 17th I lost access, my IMAP devices report "Authentication failed".I've now tried via the website where I ca...

CurlyKylie by On our wavelength
  • 2 replies
  • 0 kudos

Emails won’t send

For the past few days I have been unable to send emails from my iPad an iPhone from my NTL world address, I receive emails and can send them when I log into the virgin web site.any ideas why and how to fix.

RichB65 by Joining in
  • 1 replies
  • 0 kudos

Unable to login to My Virgin Media

Yet another blueyonder issue I'm afraid.I can receive and send emails from my home Mail app using my two blueyonder email accounts, but I can't login to My Virgin Media using those same email addresses.When I try to use the Forgotten Password option,...

Meng by Tuning in
  • 15 replies
  • 0 kudos

Returning Emails !

 For quite sometime I have noticed that emails that I have deleted from the deleted folder return to the deleted folder,  sometimes hours or days later. Can anyone explain why.

Enduser by Fibre optic
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Re: Email Account is still locked

How to I speak to a human being to get my email account unlocked. I can not access my e-mail despite changing password (it says forbidden) and when I try to access my Virgin Account it says "Sorry you are leaving"

jimshaw by Tuning in
  • 11 replies
  • 0 kudos email hacked

HELP!!! My orphaned account has been seriously hacked and is sending out non stop Phising emails. I would've liked to have kept it going as I have numerous logins associated with it but I have to cut my losses now as I can no longer access...

Lulifel by Joining in
  • 1 replies
  • 0 kudos