Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi there *waves* Got a new laptop, and it s coming up with this error As there may be a problem with your device's settings, we aren't able to let it sign in to My Virgin Media for security reasons Try signing in on another device. not sure why, work...
What is going on!!!!! My ntlworld inbox is EMPTY!!! There should be 1000 emails in there!!!! Some of those emails are crucial to my decision making process. I HAVE NOT DELETED THESE EMAILS!!!!! I need answers ASAP!!"!
My )revious posts will show that following the sudden problem of my wifes email not working. It took 3 weeks of messages on here and countless hours on the phone to get this working again and even then she could only get them on her windows Live mai...
HiI've received an email from VM to my virginmedia email account asking me to change my user name to another non-Virgin account for authentication purposes.Should I just change this one, or should I also change my ntlworld email account's user name? ...
Hello Virgin Support Team,My virgin.net email account has been hacked and the person has full access to my email account, they are attempting to reset my passwords for other accounts and apps associated with the email address.I have had this email ad...
Have been locked out of my Virginmedia email for 6 months - Virgin keep saying they are onto it and will call back - nobody ever does. Something about the fact that when I moved home and ported my Virginmedia package, the Virgin Customer Services te...
Hi.Can anybody close my ntlworld emaill acount. not need this anymore. Thanks
Hello, I have a very old virgin media.com email address. I no longer have any virgin services but have been able to continue to use the email address. Unfortunately my account has been hacked. The hackers are using my email to book hotels and are als...
Ntlworld email has just disappearedall my sign ins are connected to this email so can’t log the issue , pay an outstanding balance on my O2 account or find any numbers or people to call.Does anyone know how to get email reconnected or where to go to....
I haven't been able to log into my email since april 5th this year. I keep getting a password error when I try. So I wanted to reset my password because it seems like I wasn't getting it right. But when I enter in MY email I use for the account I'm t...
