Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, we use 3 different ntlworld email addresses and for the last couple of days, we haven't been able to access them. When we go on the sign in page, we type in the email address, click on ' sign in ' and this sign in button does not work. Is anyone ...
Has anyone been successful getting password updated on ntlworld email?
I have been using blueyonder then Virginmedia for over 20 years.A few months ago the 2 blueyonder accounts were blocked. I was told that it would take about a week to fix. I diverted emails to another account and waited. The main account was reinstat...
I had a recent scare in which I reset my Virgin Media email password which in the process generated a password for logging in to external apps. No problem there, all was working okay.However, after my phone contract was migrated to O2 I have no longe...
after my phone contract was migrated to O2 I have no longer been able to log in to my Virgin Media emails. My phone was signed out of my Blueyonder account sometime during november. I am concerned I will lose access to the account entirely, and have ...
I use Outlook 2016 on a tower computer as well as Apple Mail on an iPad to collect and manage my email messages. I occasionally login to webmail. Like many others, my VM email address has been blocked "for security reasons" and I have been requested...
I know it's not possible to create a new email account any more but is it possible to have my 1 existing account renamed so it has a different email address?Thanks.
Hello, I’m trying to contact someone at Liberty Global SSC. They made contact with me but haven’t since responded to my emails and it’s an urgent matter. Can you please provide a telephone number as I know they are linked with Virgin Media O2. Thanks...
I'm a long term Virgin Cable customer and access my emails via IMAP on a couple of devices.Sometime between 10pm Saturday 16th and 2am Sunday 17th I lost access, my IMAP devices report "Authentication failed".I've now tried via the website where I ca...
For the past few days I have been unable to send emails from my iPad an iPhone from my NTL world address, I receive emails and can send them when I log into the virgin web site.any ideas why and how to fix.
