Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Want to add a new phone but cannot remember password. Email already works fine on other devices.
My wife has received an email telling her that Virgin intend to delete her email account in 30 days, what a nightmare as she uses this for not only her personal mail but also her business with all the associated advertising that goes with it.Is there...
We are having problems with one of our four email accounts (an ntlworld account). At Virgin's behest we upgraded to the new version of Outlook.We now cannot access any of our accounts through this as it appears Outlook does not support ntlworld/virgi...
I'm having a problem with a secondary Blueyonder email account which is used by my father.It seems like he used the same credentials to register for a ticket booking site which was hacked last month.This evening his email credentials are no longer ac...
My husband has had a message to say that his Virgin.Net email account is to be deleted, as he doesn’t have a Virgin Account. We do have Virgin though, it’s just under my email account. How do we keep his Virgin.Net email? nothing on the email tells u...
I am inquiring on behalf of my parents who are in there 80s and after well over 10 years their virgin net email address look like they are being switched off as they do not have any active Virgin Media accountsI have just read some other posts where ...
Hi Lee_R I've also received the same email - I still have Virgin Media services and the account is set up using the virgin.net email address I've been using forever. How am I supposed to get into my VirginMedia account if the email account has been ...
Like many people I’ve had an email saying that my email address of over 20 years is getting turned off, with the excuse that “I’m no longer a customer”.Also like a number of you I am still a customer, I just have another account, so somewhat frustrat...
Anyone able to explain why I’ve suddenly stopped receiving emails from the golf club I’m a member at and they are going in to my Junk?It seems there’s an issue with VM as apparently all members of the golf club that use VM servers are experiencing th...
Hi Virgin supportMy email has become locked.It is an old Virgin.net address and i have already posted about this and confirmed that the address is still 'active' or at lest still deliverable to, so appears it has not been deleted yet.I have followed ...
