Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi,My husband had an account at our old home. He set up a Virgin.net email there in the 1990's. Our current VM account was set up by me at our new home, so he no longer has an account. Is it still possible to have extra VM Email accounts added to a c...
I am unable to get to my emails using the Virgin Media website, it keeps timing out. I have tried using Google Chrome and Microsoft Edge, both time out. I can access them usingh a 3rd party email app. I need to access them via the website to check if...
I am a Virgin Media customer but have received a closure notice on my 3 email addresses. If they delete the email addresses I will cancel my existing subscription for sure. How can I link my Virgin.net email addresses to my account?
Rhidiansmum Joining in 2 seconds ago Is there a way to check whether email accounts have been brought across to current VM accounts? We've been paying customers for over 20 years. We phoned the number on the email as soon as it arrived (15th Octobe...
I too have been having the same problem. My old email address –xxx@blueyonder.co.uk - has been hacked by fraudsters. They have got into my account with you and changed the password for several of my old accounts. They are trying to bully me into giv...
Hi, I just ordered my Virgin Media broadband. The order is through but I have just noticed I have put the wrong email address in. Is there a way to change it so I can track my order. Thank you.
Hi. My mum cannot access her Virginmedia email account. I thought it was just a case of redoing the password but the email account is not being recognised. I have seen posts on here to help this. Please can you help?
I’ve been informed I have 15 days left until my email is closed. It’s closed early and I have Covid so not really in the frame of mind to sort out.Please can someone help? I have 25+ years of emails to migrate.i’m so worried I’ve lost all my emails. ...
I have had this email for 20 years I use a iPad and it’s been fine working for years until a few weeks ago …I can receive emails but can’t send I have tried ringing virgin and been on the phone hours to them passed from one department to another then...
I was asked to select a new email address by vm to do with authentication of my current email so i done this and now i cant access my opriginal email but only the new one i made, everytime i try to use it it will not acceot the passwords eventhough i...
