Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I have received two emails telling me my virgin.net account will be deleted soon as I "am no longer using VM" services. Actually, my wife is the account holder for VM Broadband which we have used for years and continue to do so. Additionally I have a...
I have an issue with a secondary email. As of just over a week ago when I try to access the account from my phone I get an account locked message. I've phoned up several times, but never managed to speak to anyone, it directs me to online help that...
Does anyone know which departement is best to talk to about not losing my virgin.net email. I didn't see the orginal email so only got a 15 day warning today saying that as I wasn't a customer they were removing my account. I am just out of contract ...
So I got the email (again, had it several years ago).I am a customer, but due to virgin media being unable to migrate my account (more than once) my two virgin.net accounts are not associated.First call to support assured me it would be fine, final w...
Hello,I am trying to reset my email password - I have continued to use my original @ntlworld.com email from way back and have only ever had access to this email address through the Apple Mail app on my iPhone.Unfortunately, there was some kind of hac...
Not seen this one before. Received an email today, supposedly from Virgin, telling me there has been a complaint because thousands of spam emails have come from my email address and they need me to click on a link so they can scan for viruses and pre...
As per numerous other posts in respect of the termination of Virgin.net email addresses, I also have virgin.net email address due to be terminated BUT I also have active services - broadband, tv and o2 volt, plus Virginmedia.com email addresses.Pleas...
Hi forum moderators - I to have the same issue can someone contact me by PM please
I got an email saying my virgin media email account was hacked today and it wanted bitcoins or a Trojan virus would be started. In itself a scam however it quoted a password that I had across virgin media which made me change the password to one that...
Today I've noticed several emails allfrom the same trusted sender have suddenly disappeared from my inbox and I've found them in the Soam folder.I've tried moving them but it moves them straight back to SpamSo I've tried 4 times to move them or clic...
