on 07-10-2024 08:29
Want to add a new phone but cannot remember password. Email already works fine on other devices.
on 07-10-2024 09:31
https://www.virginmedia.com/help/broadband/manage-email-account
on 08-10-2024 09:48
Hi @pp
Welcome back to our community forums and sorry to hear you are having issues adding your email to your new device. As mentioned by @jpeg1, by following the section "How to set up my Virgin Media email on a device" are you able to set it up? If not, what error do you get? We would be happy to help from here.
Thanks,
on 08-10-2024 18:26
on 09-10-2024 18:31
Hi @pp thanks for getting back to us. And thanks for the update. We're really pleased to hear you've got your issue resolved. Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Please bear in mind, you can manage your account from here. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have.
Regards
Lee_R