Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
Hi I took over my dad’s account in November, as he sadly passed away in October. I got to keep existing email address & password & tried the virgin on the go app which allows me to login but I can’t watch anything for some reason. It comes up shared ...
Hi - i've tried to log in to TV Go on the laptop today (first time since been "upgraded" t 260, and al i'm getting is error codes.Mainly - Not Available: Sorry We Can't Play This At The Moment 0However, i can hear the programme being played, and I ca...
I get three days of registering same device then get locked for rest of month
My phone is one of the 5 registered devices I have for the tv go app but is not being recognised - please help!
MS Store does not find a meaningful item for 'virgin TV go', which is what the virginmedia download link points me to. So where is the correct installation process documented?
I can’t seem to watch any saved programmes on my app, it was working fine 2 days ago, it now says “Turn on virgin Tv box, the recording is stored on your virgin to box, to start watching make sure you are connected to the same home network as the box...
Cannot record from app. Says box not on line. But it is
everytime i open the TV go app it asks me to re-register the same device over and over again. I have my phone (with exactly the same name) registered twice and a computer (with exactly the same name) registered 3 times , but then i cant watch anythin...
What`s going on with it , since the last update tv on the go has become stuttery ,clunky and when watching football has become unwatchable , Sky sports player works perfectly, bbc player perfectly as they have stand alone players , TNT Viaplay and al...
I’m new to virgin media , trying to log into my app and it wants me to verify email, it won’t let me do this keeps saying link expired .
