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Back to devices on t go how do I reset

alanh004
Joining in
1 ACCEPTED SOLUTION

Accepted Solutions

Ilyas_Y
Forum Team
Forum Team

Hey @alanh004 Thanks for reaching out to us on the Virgin Media forums and a warm welcome to the community. 👋🏼

I'm sorry to hear about the issues with the TV Go devices. 😢
I will assist you on this and get this sorted out for you.

I will send a private message to further assist. 🧾

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


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3 REPLIES 3

Ilyas_Y
Forum Team
Forum Team

Hey @alanh004 Thanks for reaching out to us on the Virgin Media forums and a warm welcome to the community. 👋🏼

I'm sorry to hear about the issues with the TV Go devices. 😢
I will assist you on this and get this sorted out for you.

I will send a private message to further assist. 🧾

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Ilyas_Y
Forum Team
Forum Team

Hey there @alanh004 Thanks for speaking with us today on the Virgin Media forums. 👋🏼

I'm glad we have been able to assist and get this query sorted for you!
It was a simple reset that was completed on our end. 🧾

Do reach out to us in future if you need any support with any other query, and we'll be here to assist where possible.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Thanks again😄