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Constantly being locked out of tv go despite using same device

adietaylor
Joining in

I get three days of registering same device then get locked for rest of month

1 REPLY 1

Ilyas_Y
Forum Team
Forum Team

Hey @adietaylor Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

I'm sorry to hear about the issues with the TV Go app devices you are experiencing.
I will assist you further on the matter and investigate the matter further.

I will send a private message.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

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