POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
I need help with a noisy manhole cover located just outside our property on Whightman Road (n8 0hh).The manhole cover makes a loud metal clanking noise every time a vehicle drives over it, which happens frequently due to the road's busy nature. It's ...
Help request originally posted on the above thread on Wed 01/05/24 but not had any response, yet.Hi. I was about to ring VM, eventually, about this very issue. However, thought I'd check out the forum first. Our router is a Hub 3 & has had a permanen...
Hi There I’m in real need of moving the entry point of my cable. I have seen that it can be done but have tried to contact Virgin on the phone and live chat but haven’t got through. Is there a specific link for this? I understand the charge and that’...
Just moved our router into another room downstairs but now my son has no signal at all in his bedroom upstairs (cannot even perform an Ookla speed test). I have been informed by a virgin technician that if speed is below 10mb then that means the hub ...
How can you see the status of a complaint?I have an active complaint that was subject to a pitiful VM 1st response that was almost all irrelevant to the complaint and significantly very unhelpful. I replied by email (but that is another issue).VM web...
Hi all. Trying to get the ball rolling on solving this issue. For several weeks now, our broadband drops out at least once a day at random times. Turning the Hub5 on and off again usually solves the problem as long as it’s powered off for more than a...
Hi my cable was cut today by avonline network engineers trying to connect another property..they had problems pulling the cable through so cut what they thought was right cable but cut mine instead..had I not been home I would not have known but I n...
Hi there,noticed over the past few weeks that i'm getting random bursts of T3 timeouts,also yesterday in the morning, I lost a whole upstream channel - rebooting restored this, however it still isn't a good sign.I've checked both the online fault che...
We have ongoing network issues coming into our property, this happened for about 8 months last yr and then finally got fixed, not sure by who or how.Since a network upgrade in Feb???(I think), the gremlins have re-appeared and when they do our Intern...
I have an android phone on O2. I also have other devices throughout the house. The WiFi keeps disconnecting or losing signal on the phone which prompts it to use Data. For the last 2 months I have used my limit in data of 20g. This is just from the p...
