Icantcrabhere
Superfast
Joined 14 years ago
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Re: T3 timeouts and other fun
Hi there, firstly thanks again for your reply. I'm currently unable to run without Modem mode due to the way stuff is setup and the connection is in use. Although the checks you'd perform would not help the current situation, and the checks you're currently running would NOT always show the issue at hand, due to the intermittent nature of it. Please at this point, trust me - get networking to check their logs. It's wasting both our time by not doing so =/ I don't want a repeat of previous issues where I'm running in circles. I'm not intending to come across as blunt, so please excuse it if that is the case - I however am very against making situations more drawn out than they need to be. - especially given my past with this ISP.482Views0likes7CommentsRe: T3 timeouts and other fun
Hi,thanks for the reply! After mentioning it was "Normal" for a few days, the modulation did indeed start jumping around again. Although it's "fine" for this second, we know the joy(Lack of) of noise issues, etc. I'd love networking to take a proper look into this. Also thanks for the confirmation @Unisoft! ❤️547Views0likes9CommentsRe: T3 timeouts and other fun
HI, Ilyas! - firstly, thank you for your reply! Yes I'm in Modem mode, However that really doesn't matter here - nor for the checks you'd be doing in relation to this issue. The issue is intermittent, hence why you wont be finding it when you look. As mentioned there's no full "Drop out" - just modulation lowering, and a before: a full channel going away. As of now, all stats are looking fairly normal/have done for a few days. As mentioned by Sephiroth: It might be worth asking Networking to take a look into their CMTS logs, if that's doable. As i don't believe the forum team can do much with these levels of intermittency. Also thank you very much @Sephiroth for all your input thus far, truly appreciated!645Views1like12CommentsRe: T3 timeouts and other fun
Yeah, it'll be the same as I've had it before. Intermittent issues > modulation goes down the toilet > finally gets bad > lose full upstream channels > terrible performance > flagged > fixed after lots of complaining > rinse and repeat. Living the rodeo life style, eh772Views0likes14CommentsRe: T3 timeouts and other fun
Hi there, it seems super intermittent, currently. I'll continue monitoring over the next few days, https://www.thinkbroadband.com/broadband/monitoring/quality/share/1700d27c199ce3ea214d66ce063ff9f395507b3e Here's the live BQM. You wont see much here as there's not any full dropouts.395Views0likes0CommentsRe: T3 timeouts and other fun
And here comes the Modulation drops Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID 1 49600268 44.8 5120 64 qam 1 2 36600000 44.3 5120 32 qam 3 3 23600000 43.8 5120 64 qam 5 4 30100000 44 5120 64 qam 4 5 43100000 45.5 5120 16 qam 2 Upstream bonded channels Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts 1 ATDMA 0 0 9 0 2 ATDMA 0 0 2 0 3 ATDMA 0 0 1 0 4 ATDMA 0 0 0 0 5 ATDMA 0 0 13 0 Well, I was prepared for this!537Views0likes2CommentsRe: T3 timeouts and other fun
@Sephiroth, Yeah, I understand that 🙂 more so just worried about the bursts they've been coming in - as seeing a few every so often is fine, but the bursts that had been happening of multiple T3's on multiple channels at once was quite concerning. Thank you everyone for your help and input thus far, I really do appreciate it! 🙂655Views0likes0Comments