Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Re: Ethernet issue: Powerline adapters not connected

I have had the same problem since Saturday, although with a Hub 5.0. I have had the hub connected through 2 TP Link Powerline adaptors for about 4 years with no problems.I have 3 lights on each Powerline adaptor and PC shows a connection but no Inter...

Tezbedz by Joining in
  • 7 replies
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Pods keep on going offline

HelloAbout the same time every day (1pm) 2 of my 3 Wi Fi Pods go offline then are intermittent for the rest of the afternoon (to around 5pm) although the Hub 3 connection is fine; can someone look into this for me pleaseThanks in advanceJohn

stop service outage texts

A few days ago I had a problem with my internet and so on the Service Status page I put my number in to receive updates to when the service is back online.It worked and let me know by text when it was back online - only thing is, I’ve been receiving ...

mrsetoms by Joining in
  • 3 replies
  • 0 kudos

WiFi down after upgrading

Hi lads, I recently upgraded and recontracted from 500mb to 1Gig. I was told I would be sent a new modem but there would no disruption to my service. I've been without wifi all day and have yet to receive the new modem. I rang customer service today ...

Really High latency when gaming

I recently just a a hub 5 installed as I had a hub 3 before as I’ve had speeds dropping but also really high latency and lag when gaming, I’m still having the issue with the new hub and I use a cat 8 Ethernet cable which is brand new and a new consol...

sarahj90 by Joining in
  • 1 replies
  • 0 kudos

Keep having to reboot my hub

I am sick to death of having to reboot my hub. I had a new hub a few week after having problems with my other. If you try to speak to someone you have to wait ages until they answer. I am seriously thinking of cancelling my package. Is anybody else h...

dor1 by Joining in
  • 3 replies
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NO Broadband S9

Since at least friday of last week (9th ish?) I have had internet on & off as if it's a YoYo- so much so that I cant load pages at all, I cant steam (how I use the TV) & cant even think of playing games.  I have tried the normal reboot, I tried unplu...

TFD by On our wavelength
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Hub 5x Modem Mode NOT coming at all

I spoke that he Virgin Media Unity team over the last few days about an update on the availability of modem mode on the Hub 5x used in the Full fibre areas (XGS-PON) and they quiet blatantly said it would not be coming to this devices so if this is a...

hafer by Joining in
  • 10 replies
  • 0 kudos