Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Apple TV App on LG Smart TV
I swapped to Virgin Media broadband in April and ever since swapping, the Apple TV app on my LG TV will only play shows when limited to SD playback. When trying to play in HD the show starts streaming and I get around 20-30 seconds of viewing before ...
Flashing green light hub 4
Hi,My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. It resets itself with ...
Resolved! Need a Definitive answer to my network issues
First time post here but im at my wits end with the signal issues. I had a engineer initially come in June after my internet was down for multiple hours at a time, reviewed the hub and said how are you even receiving signal. Then went through all th...
Devices connected to my network
I’ve just used the Connect app and have a list of devices connected to my network. Some of these are identified as TVs, computers etc..A further nine are only identified as “Other”. It is clear from the description what some of these are, and I rec...
Virgin issues with no fix
I have had Internet issues for several months. Up to hundreds of drop offs (lasting seconds) a day. I've determined it's the connection from router to Internet (not wifi).Errors in router logs, monitoring from Internet site sees same results, pinging...
Resolved! Relocate router to loft
Hi, would a vm engineer relocate my router into the loft?
Practically no broadband for over a month and constant lies from Virgin!
Hi everyone,I have been having constant issues with WiFi/broadband since 9th of July. I've spent hours on the phone with Virgin, had multiple engineer appointments cancelled over this time and they weren't even bothered to let me know about, when eac...
Broadband Issues
Any suggestions?Network LogTime Priority Description12/08/2023 13:37:12noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;11/08/2023 05:23:20criticalNo Ranging Response received - T3 time-out;CM-MAC=**:*...
WiFi Pods
How would i get the 3 free WiFi pods ?it says i have to do a speed test but how can i when i can't get WiFi in that room ?
