POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
We recently upgraded our hub 3 to a superhub 5 and upgraded our speed from m500 to 1gig (volt benefit). Before the speed upgrade our power levels were already too high (upto +12dBmV) but the connection was somewhat stable and managed to get the full ...
I’ve had my install date changed 4 times , I was meant to get installed on the 15th of may but due to a blocked duct this hasn’t happened I’ve read horror stories on here. Can anyone give me any light on this
I've taken notice that my downstream power levels are high since my last virgin media engineer visit (about a year ago) but never questioned if its a problem but will now. I read somewhere that it should below 10 and upstream power over 34. Would I n...
HelloI have seen regular bouts of packet loss for the last few months. There is no loss for a week and then we get a couple of days of intermittant loss. Today I see loss of about 10%, based on continuous ping to google.com, which makes working fro...
I use powerline adapters and have done for years. All of a sudden yesterday the cable connection stopped working on my laptop. I have checked on other devices as well and the ethernet connection is not working on any of the devices checked. However, ...
My hub is constantly showing a red light. I called the helpline and they did a 24 hour test on my hub which did not show any connection problems. The only issue I notice is when I play PS5, I get latency issues which ruins the game experience. I h...
Hello,Since I moved to Virgin Media in November I have been having constant issues with my connection dropping for a few seconds. While it is only a few seconds, it will take out anything connected to it, which is impractical as I work from home - my...
Samsung A22 Galaxy (my husband) cannot connect to virgin Wi-Fi, tried everything. Any suggestions
Hello, I’m having quite a few issues my my broadband for a while now. Firstly, the broadband light has always been orange since I got it 3 months ago. I thought that was normal but have been told that it isn’t. The Wi-Fi is also extremely slow and I’...
Hi, Hub 5For the last week the internet has been dropping out, On tuesday it went off at around 11:30, I got home at 17:30 and it was flashing red. I restarted it and it came back for about 5 minutes then off. It went on and off every 5 to ten minute...
