Networking and WiFi
For queries with home networking and all things WiFi
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Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

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Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

Virgin Hub 5 and Unifi

I upgraded my Virgin package because I have an O2 volt which gives the next package up. Which means I have now their 1Gb service. This means I have to go from the Hub 3 to the Hub 5.Previously, on the hub 3 I had it in Modem mode and connected all my...

Finchbee by Joining in
  • 6 replies
  • 0 kudos

5G vanishes from avalible networks

I have a hub 5 and I've set it up so it has a different SSID on 5ghz to 2.4 so I know my devices are connected at 5ghz which works fine most of the time, but now and then the 5ghz SSID vanishes on all devices and I lose the connection.When I log into...

Steve1077 by On our wavelength
  • 1 replies
  • 0 kudos

Hub5x not working

My internet disconnected overnight and woke up to flashing blue light and no amount of resetting fixes it. I have looked at all the info and discovered that it doesn’t have a wan ip in either ipv4 or ipv6. how do I fix it?

No broadband

This has been out since around 6 last night (Thursday) did a check but said it was my hub which is odd because I knew someone else had the same issue an hour or so later said it had an outage and would be fixed by 2pm (Friday) just checked again and ...

Disable Hub 5 "Smart Security"?

Edit:Nevermind, it has an option in the Settings of Connect app. Read the news post on VM corporate website, wasted topic. 10/10 should've searched before I posted

Aaron2 by Well-informed
  • 0 replies
  • 0 kudos

which Virgin wall box is this ?

 Hi as you may be able to spot I have plasterers in.Can anybody advise how this box is removed from the wall ? I have unplugged the cables from it and now wish to remove this for safe keeping before it gets wrecked.  

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Resolved! Connect App and Wifi Pods not connecting

Recently received a Hub 5. I can’t get the connect app to find the router, and also wifi pods won’t connect. The hub works and I have internet and wifi.Performed all usual troubleshooting:Hub: rebooted and also performed full reset.Connect App: tried...

SteveTu by On our wavelength
  • 27 replies
  • 0 kudos

Password to hub 4 not working

I need to access my hub 4 to change settings but the password on the router doesn't work, I haven't changed it and there's no reset password option. Been on the phone to some clueless guy for half an hour that said he couldn't help if reset won't wor...

Zolamac by Joining in
  • 1 replies
  • 0 kudos