Recent DiscussionsPower level and errors So, my Internet in my eyes been fine, I haven't noticed any dips or stuff, only when using remote play had a bit of lag. But anyway, after looking at something I had no idea what was, I finally co...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...VM connect doesnt recognise the wifi network What? The VM connect app on my Samsung s25 phone was working last time i opened it. But today i get the msg that it doesnt recognise the wifi. i press the reload WIFI button & then get a window sayin...Missed Appointment I was due a visit from an engineer today between 12 and 4, but never heard anything. On checking my letterbox after 5, there was a note to say the engineer had called at 13:20. I have a doorbell that...Problems with Hub 5 wifi after installing access point Hi I have added an access point to my back bedroom as I was having hardly any wifi signal , the house I stay in has all brick walls so I put an access point in my back bedroom ( installed taking an e...Wifi pod Hi can you help me please order some of the free WiFi pods I’m on the 1gbps package I’ve done the scan on the connect app but it doesn’t give me an option even though speeds are under 30mbs any help...EPH Gateway compatiblity I have an EPH gateway used for controlling my heating via WiFi, and have used it for 3 years without issue. About 3 months ago it started dropping off the internet and after 3 or 4 visits the enginee...WiFi Pod (black): failure to install Virgin recently sent me a WiFi pod (black) and I've expended several hours trying various things to get it installed, without success. I have a SuperHub 4 and I'm using the Connect App on iOS 26.2 ...Hub 5 (6months old or so) 2.4gHz WiFi stops My recent (2025) Hub works fine for lengthy periods, then the 2.4gHz wifi stops. Power-cycle the hub and it works normally again. I've seen other users on here with the identical issue, so I know I'...2.4g wifi keeps dropping off As per title. Have a hub5, and has been working OK up until a few weeks ago, when the 2.4g signal dissapeared. 5g was still connected, but 2.4g was showing as connected, even though the 2 pc's and...
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