Recent DiscussionsWifi signal Hi, I had virgin broadband fitted on Monday and it has been working fine but this morning their is no WiFi signal, is virgin down? WiFi pods Can anyone tell me how to speak to a person. I have a WiFi pod that I was sent to improve signal for one area but my son has been struggling with connection. I’ve moved that first pod to near him now...Virgin Media Connect - can't log in on phone I've just installed the Virgin Media Connect app on my Android phone but am unable to log in to my Virgin Media account. Previously, I've logged in to my account on a MacBook and have a passkey set ...Can I use and old router but just reconfigure it? Hello so I’ve just moved into a rented house which has two old VM boxes, and I am now waiting a week or so for a new box to come, I can connect to the old router but it will not connect to the inter...Hub 5 connection dropping? Hey. I'm using a Hub 5 on a Gig1 connection, and have a weird issue. My connection will drop without warning, yet the status light on my hub will remain solid white. My phone (attached to the hub) wi...Internet regular drop out every night Good morning, Having a rather frustrating issue with my Internet. I have a hub 4 in modem mode connected to TP Link Ax72. For the last 3 nights we have woken to no Internet connection. On the tp l...VM Connect app I’m not able to do speed tests on my CM Connect app, it’s all showing as connected but I can’t seem to connect to the hub to do the speed test Intermittent internet disconnections - High power levels? Hello, I have been having intermittent internet connection issues since 16 Sep. Today an engineer came and replaced my Hub 3 with Hub 5. For two hours internet worked fine but it has stopped working ...Hub 5 Activation I've recently purchased a Hub 5 from a popular auction site as VM wouldn't upgrade me from my current Hub 4. When the Hub 5 is connected, the configuration page displays an "Internet access denie...Faulty pod I have recently had VM fibre broadband installed with a Hub5x and two pods. Both pods worked fine for a time, but one of them now refuses to connect to the Hub. I have moved this pod to several loca...
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