Networking and WiFi
For queries with home networking and all things WiFi
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Forum Posts

Resolved! Wifi no longer visible on London underground

Hi all,  I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out?     [MOD EDIT: Please see update on post 111 here]      

ruswit by On our wavelength
  • 141 replies
  • 1 kudos


UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...

WiFi House Attenuation.png
Sephiroth by Alessandro Volta
  • 0 replies
  • 58 kudos

Getting a better Wireless Network Signal

Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there.   There are definitely good, midrange & poor routers with quite variable performance wifi.  Never expect a mass market product to be the b...

Wifi Spectrum Bad.png Wifi Spectrum Good.png

Hub status data - understanding network log messages

N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means.  First of all, this post is based on my...

Andrew-G by Alessandro Volta
  • 15 replies
  • 37 kudos

SYNC Timing Synchronization failure

My internet regularly drops out and it is becoming infuriating. I recently upgraded to the 315m speed thinking this would stop it but it’s still the same. I checked my network logs and I seem to continually get the below.  Network LogTime Priority De...

Hub 3 connection issue / faulty hub?

Hopefully the community can help.Today my hub 3 decided to drop all connections, both wired and WiFi so no devices can connect to it.I have worked through the help guide on the support page and let the system do the scans, however at the end the "cha...

Virgin Connect App

I recently ordered a wifi pod to only realise now that the Virgin Connect App forces one SSID, meaning that the pod is now going to be useless as some devices require me to split 2.4 and 5ghz. Is there a way to still use the pod and have it split?

No response to spotter request for a new home

Hi,Last ditch attempt before I revert to OpenReach.I submitted a request in late December, for a spotter to visit my new home to see if Virgin Media fibre could be installed. All my surrounding neighbours have VM Fibre, including properties less than...

Hub3 Modem Mode Not Working

Hello - we have an issue where our Hub3 will not work in modem mode. It works fine in router mode. The issue is especially weird in that we actually get a public IP in the modem mode and we can ping the Virgin gateway (the next hop beyond our modem, ...

gomyben by Tuning in
  • 7 replies
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Resolved! WiFi pods not connecting to new router

Hello, I recently upgraded my router from version 3 to version 5. I have two WiFi pods from the old setup and I need help reconnecting them to the new router. Could you please assist me with this? Thank you. Res

sabau by Joining in
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  • 0 kudos

Praise when due

Hi folks When I look around the Forum posts they are mostly negative! I fully understand why people are upset, frustrated, angry tc about the experience that they had. In my recent experience I have had a very positive one, mostly due to the supporti...

Constant Disconnects - US profile assignment change

As the title suggests over the last few days I've been plagued by constant disconnects that last a long while. I'm tethering off my mobile phone to post this as my broadband won't load any pages - effectively the connection is unusable in its current...

chr120 by Joining in
  • 4 replies
  • 0 kudos

Resolved! White WiFi pod Clarification needed

Hi there,I've just got a white WiFi pod, plugged it in etc.  I've noticed my %Ghz SSID option has disappeared from my list of available networks, 2.4 Ghz is available but the speed is less than I was getting before going to the 250 Ghz Volt connectio...

soxer123 by On our wavelength
  • 9 replies
  • 0 kudos