POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
I just changed to G1 (up to 1000M) in the past few days, and found that the network speed is often lower than 5M. Run the network diagnostic tool to check, and the display is as follows:please help:Your home network has a few problems. Checking Bro...
Set up Hub 5 as modem in order to use my ASUS router to provide better WiFi. On checking the speed, it's reduced everything to under 100mb. Any ideas?
Hi,I recently moved into a property with two access points already set up, one is in the lounge (presumably for TV previously), and another in a separate office building (for internet). We do not have an internet package but would like to access broa...
I just got a new superhub but can't log into it because the information on the label is wrong compared with the stickers with the wifi details.. The network name it's using is as stated on the included stickers,VM***5741 but the label on the router s...
I have received a beta version of the new Octopus Energy mini hub. The guidance suggests that it should be connected to a WiFi of 2.4ghz not 5ghz. I have no idea what my Virgin WiFi hub is, 2.4 or 5ghz. I certainly wouldn't want to attempt to con...
I am hoping someone can help. Because of poor wifi speed, our router has been replaced for a Hub 5/Wifi 6. Unbeknownst to us, the new router now means that our Blink cameras and doorbell no longer work because they aren't compatible with wifi 6. I un...
Any advice please? Despite my Phone being connected several devices (Xbox, fire stick) keep saying WiFi connected no internet resulting in very grumpy teenagers. I've rebooted the hub but the problem persists.
A couple of times recently and over the last few months my WiFi has occasionally become very slow round the house. The speed has always been very good at the router which is wired to a desktop machine.I have two WiFi boosters in the house, one in a ...
I've got 1gig ultimate volt with hub 4, WiFi generally is decent and stable but my kitchen has always been poor and has a blackspot where I sometimes get no signal. I finally got the connect app and managed to run a test on the kitchen and it only ge...
Hi allI'd be very grateful for a bit of guidance on this one if possible.About two weeks ago, I noticed that the broadband dropped out. After a few minutes it came back.Pretty much every day since, it has done the same, although now it rarely comes ...
