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Approximate 10%Packet Loss showing on BQM

SMRTech
Joining in

Hello

The last couple of weeks I have started to see packet loss develop on my BQM graph is this something to be concerned about?  Does the graph indicate anything. Many thanks.

734518a03a42854a8612cfcfd94eb360ce11b2ed-09-05-2024

2 REPLIES 2

Cardiffman282
Super solver

Check for local faults on 0800 561 0061 

I'm not a Very Insightful Person (just a little bit, sometimes). I don't work for Virgin Media (but then nor do any of the offshore customer service agents).

John_GS
Forum Team
Forum Team

Hi @SMRTech 

Thanks for posting and welcome to the community.

Sorry to hear of any packet loss issues. From checking the forum account details provided, you have a business account with us.

Please contact the business team via the following methods and they'll help further;

Best wishes.

John_GS
Forum Team


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