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Connection issues in my area

CraigD0509
Joining in

Why are issues not resolved quickly, checked again as my services are limited, website says should be fixed by Monday, that's 7 days too long in the G69 area??

As, when checking on the website I put my mobile number down and I received two calls today saying from VM saying I'm looking for a better deal, chap was very rude, when I said I am already a customer, poor customer services...when i said check your system and you will see I am a customer already.... 

2 REPLIES 2

Client62
Alessandro Volta

Sign up with VM Business if you need a repair SLA.

John_GS
Forum Team
Forum Team

Hi @CraigD0509 

Thanks for posting and welcome back to the community. Sorry to hear of any service issues. 

I've checked the system today and there are no issues showing so I hope everything is resolved now.

Please do let us know if you need further assistance.

John_GS
Forum Team


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