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Downloading the My Virgin Media app We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in usin...
Getting Started: Signing-in We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then sign-in using your V...
Bills & Payment with the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. All you need to do is to download and install the app, and then...
Service Status on the My Virgin Media App We think you'll love the new My Virgin Media App - a handy sidekick to your service which offers the support you need at your fingertips. You can even check the network's service status if the internet goes d...
So I have my Internet working in the flat but haven't got a welcome email for the information to register with My Virgin App, it was done over the phone and so I may have not gotten one for that reason.
I recently moved home and was told I couldn't get VM, so my account was shut down and disconnected. Subsequently I have been able to get VM and now have a new account. However when I try to log-in online or on the VM App it takes me to my old account...
Hi I'm simply trying to login to my account to download my bills. When I try to reset my password it doesn't allow me to. Regardless of what new password I try, it says it's invalid. See screenshot attached. HELP!
How do you actually speak to a person? I can't sort my issues out with payment. Very frustrated with the service. [MOD EDIT: Subject title changed for clarity]
Wrong account number showing on the app. Can anyone tell me how to get this changed.
Hi I have recently moved home and my app is still showing my old account and I can’t sign in with my new account number.
Hi guys,This page keeps appearing when I'm using the VM App', any suggestions please.Thanks.
HiI am a new customer of Virgin Media for boardband and TV. I tried to register the account but the system shown “Sorry, there was a problem registering that password. Please choose a different one.” I used different combination of passwords but it...
Cant reset password, keeps saying invalid once you get to 8th character. This is clearly a glitch with virgin media as see other forum members with same problem
Hi, I cannot get to see my bill in the app, every time i click view bill it just going to help and support page. It just goes round in circles and its driving me mad.
