How do you actually speak to a person?
I can't sort my issues out with payment. Very frustrated with the service.
[MOD EDIT: Subject title changed for clarity]
Hi, I've changed my direct debit from installation but now been charged wrongly. It also appears the direct debit wasn't setup. I paid by card. There is an amount owing on account.
Keep getting this code, trying to login or put details inOops, we've ran into a problem.Wait a minute and try again. If this doesn't work, please come back later. (Code: API03)
