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This keeps appearing.....

SteveW02
Joining in

Hi guys,

This page keeps appearing when I'm using the VM App', any suggestions please.

Thanks.

Screenshot_20230510_094440_My Virgin Media.jpg

3 REPLIES 3

Carley_S
Forum Team
Forum Team

Hi @SteveW02 

Welcome to the community forums

Sorry to hear you're having issues with using the My Virgin Media app. 

Can you confirm if this just happens on one page or are you seeing this message on all pages?

Please ensure that the app and your phone software is fully up-to-date. 

Here to help 🙂
Virgin Media Forums Agent
Carley

Hi Carley,

This can happen on various pages of the VM App' but not all.  🤔

 

 

Have you tried using a different device, can you sign in here.

Regards

Paul.