Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
It appears to be a known issue that as of yesterday, those of us who host our own email servers are no longer able to relay emails from our own domain names through VM smtp servers.This appears to be since authentication was enabled.I'll use example....
Until Friday evening I was happily using Outlook as my main email system in sync with the underlying Virgin email. When I switched on on Saturday morning I had been locked out of my Virgin email completely and Outlook was not able to send/receive. A ...
I can no longer access my ntlworld email address through Virgin Media Web Mail, however, I have a current Virgin broadband account and can access my virgin media account online without issue, but when I try to access my email via the virgin media acc...
For 2 days now unable to send emails from Outlook. Tried to log in to webmail and my broadband account for bills. In each case log in was accepted but then a message in BOTH cases saying I need to renew my contract. So couldn't get into webmail or bi...
Hi all,For the last few days my emails have just suddenly stopped sending. Receiving is fine, the web service works perfectly, it is just the outlook email that has stopped sending.I have checked the smtp settings and everything is as it should be.An...
Hi, I need some urgent support to delete an old virgin media email. I'm no longer an active account holder since 2016 but kept access to my email. Unfortunately it was hacked and cannot be resecured. They're using this email to attempt to compromise ...
I’m no longer a VM account holder anymore (we moved home about 18 months ago) and would like to close down my old main email account that we don’t use anymore please. We can no longer sign in to close our 2 other additional mail accounts either.
I am using Outlook 2021.I have a blueyonder email address.I can receive emails in Outlook but emails I try to send are sitting in my outbox.I can send and receive using K9 mail on my mobile phone.I can send and receive on my iPad.I can send and recei...
I'm having trouble getting a One Time Password (OTP) for Star Wars: The Old Republic. Sometimes when I try to log in, I don't receive the email with the OTP. I've checked my spam folder, but still no luck.Has anyone else experienced this issue or hav...
