Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hello I've not been a virginmedia customer for at least 20 years, yet my ntlworld account is still active and had now been hacked Can you arrange to close this please? Thanks [MOD EDIT: Subject title changed for clarity]
This person has managed to hack my old email account which I still used for some things and are trying sign me up for accounts online prior to then deleting all my emails.I have no access to this email now and have no idea what they will do. How can ...
Hi Community, I had to leave Virgin Media in 2020 as we moved home and they didn't provide services in our new area. I was oblivious to the 90-day rule for keeping my email account running (which happened to be @NTLWorld rather than @VM) and in fact ...
please someone help me with no sucess from VM telephone conversations or online we have lost our virginmedia emails for weeks have tried it all and still nothing new p/words, refresh and then waiting till the 12th and told it will be all sorted but n...
Hi My ntlworld email has been hacked and i need to close the account, i have contacted virgin media who tell me they cant close the account down as they no longer own the domain.I have registered the crime with the police and have a crime number as t...
email sending failed saying password incorrect, changed password but still same receiving is ok
Hi AshleighI also received the email in question from Axel Wherl however my historic emails are still missing.Any support that you could provide to help restore my historic emails would be much appreciated.Many ThanksThomas
Was locked out of my email account yesterday. I followed the steps to change the password and restore it on the virgin media website. All seemed fine then a couple of hours later all historic emails disappeared. Can anyone help please?
I am having problems resetting the password of a secondary email address.I have tried Forgotten your Password? | Reset Here | Virgin...but my answer to the security question was not accepted. I have called 150 and gotten through to a call centre, but...
Has anyone managed to get their emails back on iPhone and tablets etc? My husband is the primary account holder and I am the secondary, however my emails came back ok after the recent outage, he has none on either devices, he has to login online to s...
