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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 7 kudos

Delete old blueyonder email

I left VM over 2 years ago however my old blueyonder email accounts, which are no longer used, are still active and despite various attempts and assurances I’ve been unsuccessful in getting them closed. The accounts have now been hacked so need to ge...

Heed81 by Joining in
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  • 1 replies
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Locked out email

Could I gain even. Temporary access to respond to  a delivery platform request to change my email address to another I can access ...I'm a caterer and this is affecting my livelihood. REMOVED@virgin.net Kind regards Richard   Ps we do have a broadban...

My ntl email has also been hacked along with other sites

I no longer have a virgin account and I have spent three days trying to get Virgin to change my security or delete my ntl email address since a hacker has full control and is sending me blackmails from my own email and  now have password control of m...

Can receive but not send email on iPhone

Hi, I have tried deleting and reloading my ntlworld account (other forum posts). Settings in iPhone only requires  ***.ntlworld.com username and account password for imap.virginmedia.com. This is working. iPhone settings only require smtp.virginmedia...

mfidler by Joining in
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Resolved! How to delete an email that's hacked

,I am no longer a virgin media customer. Someone has hacked into my old ntlworld email account which is still running. I am receiving all kinds of strange emails and they appear to be attempting to access other accounts via this old email address. Ho...

Jojo007 by Joining in
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Email account 'disabled'

My @virginmedia.com email address has been 'disabled'. The main account is a blueyonder email address with my email under it. I was viewing my virginmedia emails through Outlook and they stopped coming in there, but were still coming in on my phone s...

Julie35 by Joining in
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  • 5 replies
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Email account hacked.

Hi. My old Virgin email account has been hacked and I am being blackmailed!! Somebody has taken over the emails and changing all my account passwords. They are asking for bit coin. Virgin media say they can’t help as it is an old closed account but I...

BOLTA1 by Joining in
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  • 4 replies
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Emails will not send

For the past 2 days nobody in my house has been able to send emails from their @ntlworld.co email addresses. Can receive OK but not send. Get various errors that suggest the SMTP server is not responding. This is the same with any email client, on an...

vmficw by On our wavelength
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Join email to account

Hi am I in yhe right thread to be able to give permission for my email to be joined to the account