Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
Hi, we recently changed from Virgin Media, and I can still access emails from my old Virgin Media account on mobile but on on pc/laptop. A couple of days ago I needed to access an email which I had stored in a folder in my Virgin/Blueyonder account.(...
Hello,My old blueyonder email address has been hacked and I can no longer access the account.Please can you help.Thanks
I still have an Ntlworld email account that has recently been hacked. VM account was closed many years ago when I moved, I can’t sign in to change the password. I’d like the account deleted permanently please. The hacker keeps signing me up for diffe...
Hi,I can see this error has been reported before - and it seems to be related to a "SPAM TRAP" which needs to be unblocked by virgin media.I hope you can help me with this. I have 4 Thunderbird clients and 4 outlook clients - all stopped working at t...
I have also has my virgin.net email account hacked. I have had this account account for many a year.The hacker says they will release account if i forward them bitcoin to the links provided.Can this be rectified ? I have searched for phone number for...
I have an old ntl email account that I do not use and it has been hacked in the last week and some old online accounts have been accessed. I want to delete it but when I access it through MyVirgin media I cannot find anyway of doing this. I have ha...
This started on Sunday evening when I found I was unable to send or receive messages on my iPhone. I’ve changed my password twice now and can no longer login to webmail or send/receive messages on my phone.I’ve been receiving the following error mess...
Hi, just setting up new phone and can't remember my ntlworld email password. Is there a way to reset this?I'm still using this email and it has been working without an issue.Thanks
I left VM over 2 years ago however my old blueyonder email accounts, which are no longer used, are still active and despite various attempts and assurances I’ve been unsuccessful in getting them closed. The accounts have now been hacked so need to ge...
Could I gain even. Temporary access to respond to a delivery platform request to change my email address to another I can access ...I'm a caterer and this is affecting my livelihood. REMOVED@virgin.net Kind regards Richard Ps we do have a broadban...
