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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

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ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
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  • 8 replies
  • 7 kudos

Password reset - different name (Investigating)

Hi, My virgin media account password has been reset by someone else several times since last Friday. Shortly after it happens, I lose access to my email and have to reset the password to regain access. I have also changed the recovery answer to a lon...

Help to close old virgin.net emails

Hi - I have some very old virgin.net email address that family members use for backup.  My one is ok but not my main email.the other 3 have recently been getting messages saying someone is trying to get into Microsoft accounts and one MS365 account h...

paulah99 by Dialled in
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  • 6 replies
  • 0 kudos

Re: Secondary email account disappeared

I am also having difficulty re-setting the passwords on secondary accounts. I've followed the steps noted above. Update settings, then manage other accounts. It lists my secondary email addresses but it will only allow me to delete tham. No option to...

NewBee19 by Joining in
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  • 5 replies
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NTL Account – Stopped Receiving Emails

I have been using my NTL email account since NTL first appeared many years ago and it hasn’t let me down once – until now. On the 21/11/22 it stopped working and hasn’t received mail since, which is disconcerting as this is my main email contact. I c...

Foxx744 by Tuning in
  • 442 Views
  • 3 replies
  • 0 kudos

email reinstatement

my ntlworld in box contents disappeared yesterdayI have obviuosly hit a button accidentlyI have checked trash etc but can find themis there a way of reinstating email back to its position  a couple of days ago  

Smudge02 by Joining in
  • 222 Views
  • 1 replies
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Blueyonder email

Good evening I have followed all advice on accesseing my Blueyonder email which is still live on my phone but I have a new VMaccountI need to change the password on my blueyonder account any ideas much appreciated Thank you 

Katyb3 by Tuning in
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  • 4 replies
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Hacked email address??

My Email has been down 36 hours for so called maintenance and today I have had 2 phone calls from friends who have received emails from my address with reference to Amazon and supposedly been sent by myself??? How can this be when I have been unable ...

Email transfer to new iPad

Hi, transferred all data from old iPad to new iPad including my emails but my wife’s emails didn’t transfer. Advises account error. Her email on old iPad can still send and receive.Thanks for any help.

stew7019 by Joining in
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  • 1 replies
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V media hacked email

Some lowlife hacked my email account. Changed my password so how do you reset it if you can’t access your email account?!

Unable to access blueyonder emails

My email account was hacked yesterday and now I can't receive any emails on my blueyonder account. I can send email though. I have tried to change my password details to protect my account.I have tried fixing the account without success