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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Resolved! Virgin Email

Is there a plan to stop Virgin email? Can no longer change passwords or security  without changing your login email to another email account. Only way now is to call customer services and tell them a new password which they input which sounds a bit d...

Signing into my virgin account

I am trying to sign into my account inputting my email address and password it then goes on to verify  various items do this then goes back then states email address or password may be wrong used my email and password to check my account on 18th Augu...

Email account has been locked

Good Evening,About three months ago I cancelled my Virgin TV package and landline as the price shot up and I just wasn't able to afford it. I'm saving money now and I and watching all the channels via a Roku - which is great. The thing is, I'm trying...

Resolved! Incoming Emails to Addresses Blocked

Hello I run an email server which is not blacklisted by anyone ( @ [IP removed] ) yet emails sent to addresses are always blocked. Emails to all other domains work without issue and the issue seems specific to @nt...

Resolved! Existing email password

Hi, i have had to delete my ntlworld email account on mac mail as the folders  disappeared , albeit emails were getting through to the inbox. All i want to do is view my existing email password to set this up again on my mac and be able to view all t...

Resolved! NTL email problems

Does anyone know how to move an old ntlworld email address to my new Virgin media account?Thanks

Ellen_HX by Joining in
  • 3 replies
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Forbidden 403 when try to access webmail

Still hoping to get advice from Virgin about fact that I cannot access the webmail page for a blueyonder address due to a blank Forbidden page coming up instead.. Read a suggestion that I should change passwords. However when I look at the Virgin pro...

sdu60 by On our wavelength
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  • 0 kudos

email - unable to send/receive one device

Hi  -  I am unable to send or receive emails in an email program on my laptop. I have four email addresses on the laptop, three work ok one doesn't.  The account that doesn't work is OK on my phone and using the VM webmail. It is just the one account...

GeofffH by Tuning in
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  • 0 kudos