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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 76 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Forgotten old password

My wife and I have accounts which she set up when broadband was born! I have recently upgraded my iphone and cannot remember the password in order access the account.Separately we have virgin broadband and access to virgin media via a sepa...

email backup to pc

Is it possible to download/ backup all of my emails to my pc via virgin media or do I need a tool to do this please?ThanksPaul

paulpmj by Tuning in
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Unable to access email

Hi,One of the emails linked to my account is not working (password error).I can see on the forum a few others are experiencing the same even after going through the 'reset password' path.Can someone look into this? It seems to have happened since fri...

403 Forbidden on webmail

Hi there, I have received a message from VM to say my inbox is 85% full, so trying to access webmail to reduce it a little (because VM mail doesn't delete anything any more!!), but whenever I log into my account (successfully), and select the webmail...

Cannot access ntlworld account -

Cannot access emails on ntlworld account. Message on screen says need to update password or give account permission to syn. When try does not accept password 

Father locked out of account and email.

Everything was fine until my father calls me one day saying he forgot his password and has tried to reset it, but has now somehow locked himself out from his MyVM account and Email.6 Hours total on the phone led us nowhere, we know the email and pass...

Resolved! Password change, cannot access my e-mails on Virgin

Hi,I was unable to access my virgin account e-mails via Windows Mail. They indicated that the provider may be blocking them.I then went to Virgin and the site suggested changing the access password. This I actioned.I can now access my Virgi...

DODGERN by Dialled in
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  • 0 kudos

Resolved! Email disabled

I am going nuts. After a recent PC crash I have reinstalled the operating system and most of the apps, but I have a long running problem with my secondary accounts flagged as disabled. There is nothing showing under the secondary addresses. I'm now r...

Blueyonder email help.

Please can someone help?Blueyonder email no longer working since Thursday last week. All was working fine previously. I’ve rang virgin media three times and they have tried resetting my password but still no joy. They have also mentioned the email is...

Email account unavailable, authentication problems.

I'm unable to access my email account.  A quick check on the forum suggests that many others are having the same problem.  A few have apparently found solutions "thanks to the forum" but don't explain exactly how things were sorted.  Hence...

br1anstorm by On our wavelength
  • 18 replies
  • 0 kudos