ContributionsMost RecentMost LikesSolutionsRe: How Do I log out of the Virgin Media Connect App? Thank you for your reply. I will do that. Re: How Do I log out of the Virgin Media Connect App? Well, the VM Connect app did enable me to get a wifi pod. I will now have to see if the wifi pod improves wifi in a bedroom. I have now managed to sign out and sign back in again. If I do not use the app after the pod is installed, or if it causes problems, I will delete it. Re: How Do I log out of the Virgin Media Connect App? Thank you for your prompt reply. On the VM Connect app, there is no 'Sign Out' button but there is a 'Sign In As A Different User' button. When I pressed this button, I was offered the option to use my Virgin Media login details for the VM Connect app. I accepted and the app then logged out. I do not know what other option was available. I found the 'help' pages unhelpful so returned to the forum. What other alternative login process is available? How Do I log out of the Virgin Media Connect App? I have installed the VM Connect App on my mobile to test the Wifi signal in my house. I cannot see anyway to log out. None of the 'help' information refers to logging out. Anyone know how this can be done other than uninstalling the app? SolvedRe: Email down? Unable to connect Mac Mail or via Safari web browser My e-mail app is working properly again now. I was, though, unable to log out of my My VM account properly. I needed to close all pages and the browser. Re: Email down? Unable to connect Mac Mail or via Safari web browser I would only log in via the recognised Virgin Media page. I logged into My Virgin Media via the normal VM web page but once into my account, everything was locked. I was unable to proceed to Mail or anything else. It is just hanging. Not even able to log out. Re: Email down? Unable to connect Mac Mail or via Safari web browser I can see e-mails on my iPhone but they do not download. On my iMac, the e-mails do not appear at all. I was able to send and receive e-mails this morning. What is the problem? Re: Trying to forward a VM phishing team a phishing email but it won’t send I accept that VM is aware of this scam e-mail so my question is: why does VM not stop it? VM has been aware for a few weeks but still this junk still gets through. The 'Duncan Watkins' junk is very obvious, goes into my junk folder and gets erased; but I have just had another junk e-mail, potentially more dangerous, which it would seem VM is aware of but let through. I don't get worried about this stuff but I imagine others might. Better if VM, when aware, acted to stop it at source. I hope report@phishing.gov.uk does a better job; but who knows? Re: Trying to forward a VM phishing team a phishing email but it won’t send As I said, I did forward this junk to Virgin's phishing e-mail address [phishing@virginmedia.com]. It bounced back and it has done so again today. So, if Virgin already knows this is junk (it is very obviously junk), why does it not stop it? Re: Trying to forward a VM phishing team a phishing email but it won’t send I have recently been getting a rogue e-mail from so called 'Duncan Watkins', delivered to junk. I forwarded it to Virgin (from whence it bounced back) and to Action Fraud. I understand that Virgin may already know about this attempted scam but why does it not stop this e-mail being delivered? Now we are back to 'normal' working after the holidays, hopefully it will be sorted.